Total complaints
1
Filed since IMPO
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows that this agreement may have credit reporting consequences. I called Seterus right away and the customer service agent said that this is a disaster forbearance and Seterus would not report missed payments on my credit report. She said to disregard that.'s complaint history from CFPB public records. 1 consumers have filed complaints since IMPO. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since IMPO
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How that this agreement may have credit reporting consequences. I called Seterus right away and the customer service agent said that this is a disaster forbearance and Seterus would not report missed payments on my credit report. She said to disregard that.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I asked the Seterus agent what would happen if I sell the property during the forbearance. The agent said that it would be OK and it will would not affect my credit report at all. Furthermore | 1 |
| Issue | Complaints |
|---|---|
| I received the forbearance agreement. On page 1 | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
that this agreement may have credit reporting consequences. I called Seterus right away and the customer service agent said that this is a disaster forbearance and Seterus would not report missed payments on my credit report. She said to disregard that. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to IMPO, and the most recent logged activity is IMPORTANT , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, that this agreement may have credit reporting consequences. I called Seterus right away and the customer service agent said that this is a disaster forbearance and Seterus would not report missed payments on my credit report. She said to disregard that. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I asked the Seterus agent what would happen if I sell the property during the forbearance. The agent said that it would be OK and it will would not affect my credit report at all. Furthermore", and the single most common underlying issue is "I received the forbearance agreement. On page 1".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that this agreement may have credit reporting consequences. I called Seterus right away and the customer service agent said that this is a disaster forbearance and Seterus would not report missed payments on my credit report. She said to disregard that.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
that this agreement may have credit reporting consequences. I called Seterus right away and the customer service agent said that this is a disaster forbearance and Seterus would not report missed payments on my credit report. She said to disregard that. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
that this agreement may have credit reporting consequences. I called Seterus right away and the customer service agent said that this is a disaster forbearance and Seterus would not report missed payments on my credit report. She said to disregard that. has a 0% timely response rate to CFPB complaints.
The most common issue reported against that this agreement may have credit reporting consequences. I called Seterus right away and the customer service agent said that this is a disaster forbearance and Seterus would not report missed payments on my credit report. She said to disregard that. is "I received the forbearance agreement. On page 1" in the "I asked the Seterus agent what would happen if I sell the property during the forbearance. The agent said that it would be OK and it will would not affect my credit report at all. Furthermore" product category.
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