that they would not be reimbursing me. Other students that had the same loans through Aidvantage and then transferred to XXXX have been reimbursed. The students ' loans are the EXACT same as mind. This is one student 's testimony : spoke with Aidvantage today as yesterday the letter I received was to confirm my address because I was due a refund for overpayment. The adjustment amount I see on Aidvantage 's site is exactly what I'm getting back so all of the XXXX loans are included!!! '' This is my loan : originally holder Aidvantage then moved to XXXX and now with XXXX : Loan Type All Loan Details Loan Current Balance Interest Rate Due Date Show more information XXXX Stafford - Subsidized {$0.00} 6.800 % No Due Date Show more information XXXX XXXX - Subsidized {$0.00} 6.800 % No Due Date Show more information XXXX XXXX - Unsubsidized {$0.00} 6.800 % No Due Date Show more information XXXX XXXX - Unsubsidized {$0.00} 6.800 % No Due Date XXXX XXXX Unsubsidized {$0.00} {$0.00} {$0.00} XXXX XXXX Unsubsidized {$0.00} {$0.00} {$0.00} XXXX found that the direct loan offered was for undergrad students and I was a student in a grad program.,,Maximus Federal Services

What the CFPB Record Shows About that they would not be reimbursing me. Other students that had the same loans through Aidvantage and then transferred to XXXX have been reimbursed. The students ' loans are the EXACT same as mind. This is one student 's testimony : spoke with Aidvantage today as yesterday the letter I received was to confirm my address because I was due a refund for overpayment. The adjustment amount I see on Aidvantage 's site is exactly what I'm getting back so all of the XXXX loans are included!!! '' This is my loan : originally holder Aidvantage then moved to XXXX and now with XXXX : Loan Type All Loan Details Loan Current Balance Interest Rate Due Date Show more information XXXX Stafford - Subsidized {$0.00} 6.800 % No Due Date Show more information XXXX XXXX - Subsidized {$0.00} 6.800 % No Due Date Show more information XXXX XXXX - Unsubsidized {$0.00} 6.800 % No Due Date Show more information XXXX XXXX - Unsubsidized {$0.00} 6.800 % No Due Date XXXX XXXX Unsubsidized {$0.00} {$0.00} {$0.00} XXXX XXXX Unsubsidized {$0.00} {$0.00} {$0.00} XXXX found that the direct loan offered was for undergrad students and I was a student in a grad program.,,Maximus Federal Services

that they would not be reimbursing me. Other students that had the same loans through Aidvantage and then transferred to XXXX have been reimbursed. The students ' loans are the EXACT same as mind. This is one student 's testimony : spoke with Aidvantage today as yesterday the letter I received was to confirm my address because I was due a refund for overpayment. The adjustment amount I see on Aidvantage 's site is exactly what I'm getting back so all of the XXXX loans are included!!! '' This is my loan : originally holder Aidvantage then moved to XXXX and now with XXXX : Loan Type All Loan Details Loan Current Balance Interest Rate Due Date Show more information XXXX Stafford - Subsidized {$0.00} 6.800 % No Due Date Show more information XXXX XXXX - Subsidized {$0.00} 6.800 % No Due Date Show more information XXXX XXXX - Unsubsidized {$0.00} 6.800 % No Due Date Show more information XXXX XXXX - Unsubsidized {$0.00} 6.800 % No Due Date XXXX XXXX Unsubsidized {$0.00} {$0.00} {$0.00} XXXX XXXX Unsubsidized {$0.00} {$0.00} {$0.00} XXXX found that the direct loan offered was for undergrad students and I was a student in a grad program.,,Maximus Federal Services has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Back, and the most recent logged activity is Back in XX, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, that they would not be reimbursing me. Other students that had the same loans through Aidvantage and then transferred to XXXX have been reimbursed. The students ' loans are the EXACT same as mind. This is one student 's testimony : spoke with Aidvantage today as yesterday the letter I received was to confirm my address because I was due a refund for overpayment. The adjustment amount I see on Aidvantage 's site is exactly what I'm getting back so all of the XXXX loans are included!!! '' This is my loan : originally holder Aidvantage then moved to XXXX and now with XXXX : Loan Type All Loan Details Loan Current Balance Interest Rate Due Date Show more information XXXX Stafford - Subsidized {$0.00} 6.800 % No Due Date Show more information XXXX XXXX - Subsidized {$0.00} 6.800 % No Due Date Show more information XXXX XXXX - Unsubsidized {$0.00} 6.800 % No Due Date Show more information XXXX XXXX - Unsubsidized {$0.00} 6.800 % No Due Date XXXX XXXX Unsubsidized {$0.00} {$0.00} {$0.00} XXXX XXXX Unsubsidized {$0.00} {$0.00} {$0.00} XXXX found that the direct loan offered was for undergrad students and I was a student in a grad program.,,Maximus Federal Services reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "when the loans were obtained the loans were considered federal loans", and the single most common underlying issue is "which was forgiven. I have been waiting for the reimbursement of payments made. I had a federal loan through the old XXXX subsidized and unsubsidized loans XXXX ( from XXXX ). I was told my XXXX that these were".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that they would not be reimbursing me. Other students that had the same loans through Aidvantage and then transferred to XXXX have been reimbursed. The students ' loans are the EXACT same as mind. This is one student 's testimony : spoke with Aidvantage today as yesterday the letter I received was to confirm my address because I was due a refund for overpayment. The adjustment amount I see on Aidvantage 's site is exactly what I'm getting back so all of the XXXX loans are included!!! '' This is my loan : originally holder Aidvantage then moved to XXXX and now with XXXX : Loan Type All Loan Details Loan Current Balance Interest Rate Due Date Show more information XXXX Stafford - Subsidized {$0.00} 6.800 % No Due Date Show more information XXXX XXXX - Subsidized {$0.00} 6.800 % No Due Date Show more information XXXX XXXX - Unsubsidized {$0.00} 6.800 % No Due Date Show more information XXXX XXXX - Unsubsidized {$0.00} 6.800 % No Due Date XXXX XXXX Unsubsidized {$0.00} {$0.00} {$0.00} XXXX XXXX Unsubsidized {$0.00} {$0.00} {$0.00} XXXX found that the direct loan offered was for undergrad students and I was a student in a grad program.,,Maximus Federal Services: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.