Total complaints
1
Filed since Yest
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows that they were not going to sign the agreement coming directly from us '''s complaint history from CFPB public records. 1 consumers have filed complaints since Yest. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Yest
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How that they were not going to sign the agreement coming directly from us '''s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| we received a notification from XXXX XXXX that if we do not turn in the Workout Agreement from the lender ( by today XX/XX/XXXX ) | 1 |
| State | Complaints |
|---|---|
| and that It Looks like you are caught between a rock and a hard place and we should sell our home or face foreclosure ''. The workout agreement is a simple paragraph that simply states that Borrower '' will pay the difference after the XXXX XXXX. The Workout document requires no financial commitment from the lender | 1 |
| Issue | Complaints |
|---|---|
| and we were told that the Supervisor of Loancare 's XXXX Department | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
that they were not going to sign the agreement coming directly from us '' has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Yest, and the most recent logged activity is Yesterday, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, that they were not going to sign the agreement coming directly from us '' reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we received a notification from XXXX XXXX that if we do not turn in the Workout Agreement from the lender ( by today XX/XX/XXXX )", and the single most common underlying issue is "and we were told that the Supervisor of Loancare 's XXXX Department".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that they were not going to sign the agreement coming directly from us '': cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
that they were not going to sign the agreement coming directly from us '' has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
that they were not going to sign the agreement coming directly from us '' has a 0% timely response rate to CFPB complaints.
The most common issue reported against that they were not going to sign the agreement coming directly from us '' is "and we were told that the Supervisor of Loancare 's XXXX Department" in the "we received a notification from XXXX XXXX that if we do not turn in the Workout Agreement from the lender ( by today XX/XX/XXXX )" product category.
Read our methodology — how this data is sourced, computed, and verified.