Total complaints
1
Filed since 2.Us
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows that they've received or sent's complaint history from CFPB public records. 1 consumers have filed complaints since 2.Us. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since 2.Us
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How that they've received or sent's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| checking my text message and my e-mail I did not find anything | 1 |
| State | Complaints |
|---|---|
| instead of telling me that it was instantly deleted. This is highly evident that I've been a target to fraud | 1 |
| Issue | Complaints |
|---|---|
| they said that the e-mails and the text were deleted instantly. I strongly feel suspicious about this activity | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
that they've received or sent has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2.Us, and the most recent logged activity is 2.Usually , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, that they've received or sent reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "checking my text message and my e-mail I did not find anything", and the single most common underlying issue is "they said that the e-mails and the text were deleted instantly. I strongly feel suspicious about this activity".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that they've received or sent: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
that they've received or sent has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
that they've received or sent has a 0% timely response rate to CFPB complaints.
The most common issue reported against that they've received or sent is "they said that the e-mails and the text were deleted instantly. I strongly feel suspicious about this activity" in the "checking my text message and my e-mail I did not find anything" product category.
Read our methodology — how this data is sourced, computed, and verified.