Total complaints
1
Filed since This
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows that they said they sent to me's complaint history from CFPB public records. 1 consumers have filed complaints since This. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since This
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How that they said they sent to me's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| but I did not get that money. I called and they told me that it takes 14 days for me to get a check back. Then they advised it is fourteen business days. Which is total XXXX | 1 |
| State | Complaints |
|---|---|
| which they had not sent me a check. I called a third time | 1 |
| Issue | Complaints |
|---|---|
| I do not have a check and you are debiting my account for {$6200.00} for which the bank is still holding. They advised that the check had not been cut or mailed out yet. After yelling at them I made another payment of {$2000.00} on XXXX and {$3000.00} on XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
that they said they sent to me has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to This, and the most recent logged activity is This is wh, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, that they said they sent to me reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but I did not get that money. I called and they told me that it takes 14 days for me to get a check back. Then they advised it is fourteen business days. Which is total XXXX", and the single most common underlying issue is "I do not have a check and you are debiting my account for {$6200.00} for which the bank is still holding. They advised that the check had not been cut or mailed out yet. After yelling at them I made another payment of {$2000.00} on XXXX and {$3000.00} on XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that they said they sent to me: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
that they said they sent to me has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
that they said they sent to me has a 0% timely response rate to CFPB complaints.
The most common issue reported against that they said they sent to me is "I do not have a check and you are debiting my account for {$6200.00} for which the bank is still holding. They advised that the check had not been cut or mailed out yet. After yelling at them I made another payment of {$2000.00} on XXXX and {$3000.00} on XX/XX/XXXX" in the "but I did not get that money. I called and they told me that it takes 14 days for me to get a check back. Then they advised it is fourteen business days. Which is total XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.