Total complaints
1
Filed since Over
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows that they did not actually have anything to do with our application because our account had been made inactive! So's complaint history from CFPB public records. 1 consumers have filed complaints since Over. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Over
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How that they did not actually have anything to do with our application because our account had been made inactive! So's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| we occasionally received new requests for more documents : bank statements | 1 |
| State | Complaints |
|---|---|
| to summarize : after failing to process our application in a timely way | 1 |
| Issue | Complaints |
|---|---|
| which we provided. But we got no information about when the loan would be approved | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
that they did not actually have anything to do with our application because our account had been made inactive! So has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Over, and the most recent logged activity is Over the n, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, that they did not actually have anything to do with our application because our account had been made inactive! So reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we occasionally received new requests for more documents : bank statements", and the single most common underlying issue is "which we provided. But we got no information about when the loan would be approved".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that they did not actually have anything to do with our application because our account had been made inactive! So: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
that they did not actually have anything to do with our application because our account had been made inactive! So has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
that they did not actually have anything to do with our application because our account had been made inactive! So has a 0% timely response rate to CFPB complaints.
The most common issue reported against that they did not actually have anything to do with our application because our account had been made inactive! So is "which we provided. But we got no information about when the loan would be approved" in the "we occasionally received new requests for more documents : bank statements" product category.
Read our methodology — how this data is sourced, computed, and verified.