Total complaints
1
Filed since In l
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows that there was no money order for {$510.00} and no history of either of the disputed amounts ( {$510.00} & {$180.00} ) other than the declines. XXXX insisted they did not have my {$700.00} & to dispute with the bank. I sent by fax ( XXXX ) and by priority mail XXXX to Legal Dept for BBVA ( BBVA legXXXX department XXXX XXXX XXXX XXXX XXXX Alabama XXXX ) the letter from XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since In l. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In l
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How that there was no money order for {$510.00} and no history of either of the disputed amounts ( {$510.00} & {$180.00} ) other than the declines. XXXX insisted they did not have my {$700.00} & to dispute with the bank. I sent by fax ( XXXX ) and by priority mail XXXX to Legal Dept for BBVA ( BBVA legXXXX department XXXX XXXX XXXX XXXX XXXX Alabama XXXX ) the letter from XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| so I called while sitting in the branch ( I had already spent countless hours on the phone explaining the situation to multiple people and just wanted to deal with someone in person instead ). The branch manager took me into a cubicle & called the fraud dept and then left me alone there. The fraud department representative could not give me any information | 1 |
| State | Complaints |
|---|---|
| copy of my photo ID | 1 |
| Issue | Complaints |
|---|---|
| '' and when he asked for the bank branch manager 's employee ID number | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
that there was no money order for {$510.00} and no history of either of the disputed amounts ( {$510.00} & {$180.00} ) other than the declines. XXXX insisted they did not have my {$700.00} & to dispute with the bank. I sent by fax ( XXXX ) and by priority mail XXXX to Legal Dept for BBVA ( BBVA legXXXX department XXXX XXXX XXXX XXXX XXXX Alabama XXXX ) the letter from XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In l, and the most recent logged activity is In late XX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, that there was no money order for {$510.00} and no history of either of the disputed amounts ( {$510.00} & {$180.00} ) other than the declines. XXXX insisted they did not have my {$700.00} & to dispute with the bank. I sent by fax ( XXXX ) and by priority mail XXXX to Legal Dept for BBVA ( BBVA legXXXX department XXXX XXXX XXXX XXXX XXXX Alabama XXXX ) the letter from XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "so I called while sitting in the branch ( I had already spent countless hours on the phone explaining the situation to multiple people and just wanted to deal with someone in person instead ). The branch manager took me into a cubicle & called the fraud dept and then left me alone there. The fraud department representative could not give me any information", and the single most common underlying issue is "'' and when he asked for the bank branch manager 's employee ID number".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that there was no money order for {$510.00} and no history of either of the disputed amounts ( {$510.00} & {$180.00} ) other than the declines. XXXX insisted they did not have my {$700.00} & to dispute with the bank. I sent by fax ( XXXX ) and by priority mail XXXX to Legal Dept for BBVA ( BBVA legXXXX department XXXX XXXX XXXX XXXX XXXX Alabama XXXX ) the letter from XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
that there was no money order for {$510.00} and no history of either of the disputed amounts ( {$510.00} & {$180.00} ) other than the declines. XXXX insisted they did not have my {$700.00} & to dispute with the bank. I sent by fax ( XXXX ) and by priority mail XXXX to Legal Dept for BBVA ( BBVA legXXXX department XXXX XXXX XXXX XXXX XXXX Alabama XXXX ) the letter from XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
that there was no money order for {$510.00} and no history of either of the disputed amounts ( {$510.00} & {$180.00} ) other than the declines. XXXX insisted they did not have my {$700.00} & to dispute with the bank. I sent by fax ( XXXX ) and by priority mail XXXX to Legal Dept for BBVA ( BBVA legXXXX department XXXX XXXX XXXX XXXX XXXX Alabama XXXX ) the letter from XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against that there was no money order for {$510.00} and no history of either of the disputed amounts ( {$510.00} & {$180.00} ) other than the declines. XXXX insisted they did not have my {$700.00} & to dispute with the bank. I sent by fax ( XXXX ) and by priority mail XXXX to Legal Dept for BBVA ( BBVA legXXXX department XXXX XXXX XXXX XXXX XXXX Alabama XXXX ) the letter from XXXX is "'' and when he asked for the bank branch manager 's employee ID number" in the "so I called while sitting in the branch ( I had already spent countless hours on the phone explaining the situation to multiple people and just wanted to deal with someone in person instead ). The branch manager took me into a cubicle & called the fraud dept and then left me alone there. The fraud department representative could not give me any information" product category.
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