that there is no letter of administration because there is no estate or will or probate or even any death in the parties. When I called back on XX/XX/XXXX I was told the docs were received but to allow time for review. I called back on XX/XX/XXXX and was told the docs still had not been reviewed yet. I called back again to PHH on XX/XX/XXXX and PHH reviewed the documents and advised we were missing some items. The items missing were listing agreement - Settlement Statement - Sales Contract - Realtor License - I explained this was all sent in on XX/XX/XXXX which they confirmed receipt of on XX/XX/XXXX. On XX/XX/XXXX

What the CFPB Record Shows About that there is no letter of administration because there is no estate or will or probate or even any death in the parties. When I called back on XX/XX/XXXX I was told the docs were received but to allow time for review. I called back on XX/XX/XXXX and was told the docs still had not been reviewed yet. I called back again to PHH on XX/XX/XXXX and PHH reviewed the documents and advised we were missing some items. The items missing were listing agreement - Settlement Statement - Sales Contract - Realtor License - I explained this was all sent in on XX/XX/XXXX which they confirmed receipt of on XX/XX/XXXX. On XX/XX/XXXX

that there is no letter of administration because there is no estate or will or probate or even any death in the parties. When I called back on XX/XX/XXXX I was told the docs were received but to allow time for review. I called back on XX/XX/XXXX and was told the docs still had not been reviewed yet. I called back again to PHH on XX/XX/XXXX and PHH reviewed the documents and advised we were missing some items. The items missing were listing agreement - Settlement Statement - Sales Contract - Realtor License - I explained this was all sent in on XX/XX/XXXX which they confirmed receipt of on XX/XX/XXXX. On XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XX/X, and the most recent logged activity is XX/XX/XXXX, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, that there is no letter of administration because there is no estate or will or probate or even any death in the parties. When I called back on XX/XX/XXXX I was told the docs were received but to allow time for review. I called back on XX/XX/XXXX and was told the docs still had not been reviewed yet. I called back again to PHH on XX/XX/XXXX and PHH reviewed the documents and advised we were missing some items. The items missing were listing agreement - Settlement Statement - Sales Contract - Realtor License - I explained this was all sent in on XX/XX/XXXX which they confirmed receipt of on XX/XX/XXXX. On XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "HARDSHIP AFFIDAVIT", and the single most common underlying issue is "HOA STATEMENT".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that there is no letter of administration because there is no estate or will or probate or even any death in the parties. When I called back on XX/XX/XXXX I was told the docs were received but to allow time for review. I called back on XX/XX/XXXX and was told the docs still had not been reviewed yet. I called back again to PHH on XX/XX/XXXX and PHH reviewed the documents and advised we were missing some items. The items missing were listing agreement - Settlement Statement - Sales Contract - Realtor License - I explained this was all sent in on XX/XX/XXXX which they confirmed receipt of on XX/XX/XXXX. On XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.