Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows that the PMI would be refundable's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How that the PMI would be refundable's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and take advantage of more favorable interest rates as well. I explained this to the agent ( XXXX XXXX and other Loanpal reps along the way for previous quotes I received ). PMI was required for my loan and XXXX went over the options | 1 |
| State | Complaints |
|---|---|
| in the same way that the individual who handled my paperwork ( related to my other complaint | 1 |
| Issue | Complaints |
|---|---|
| but we initially stuck with the monthly PMI option. I confirmed directly with XXXX on the calls we had that were we to change to pre-paid PMI | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
that the PMI would be refundable has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The purpos, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, that the PMI would be refundable reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and take advantage of more favorable interest rates as well. I explained this to the agent ( XXXX XXXX and other Loanpal reps along the way for previous quotes I received ). PMI was required for my loan and XXXX went over the options", and the single most common underlying issue is "but we initially stuck with the monthly PMI option. I confirmed directly with XXXX on the calls we had that were we to change to pre-paid PMI".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that the PMI would be refundable: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
that the PMI would be refundable has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
that the PMI would be refundable has a 0% timely response rate to CFPB complaints.
The most common issue reported against that the PMI would be refundable is "but we initially stuck with the monthly PMI option. I confirmed directly with XXXX on the calls we had that were we to change to pre-paid PMI" in the "and take advantage of more favorable interest rates as well. I explained this to the agent ( XXXX XXXX and other Loanpal reps along the way for previous quotes I received ). PMI was required for my loan and XXXX went over the options" product category.
Read our methodology — how this data is sourced, computed, and verified.