that the only account I had is the one that they created for me when I was approved for the card and is where I was making all of my payments from day one. I remember I also asked to speak with a supervisor or a manager to help me solve this problem and I was given to another customer service representative who also gave me wrong information and solutions. Frustrated and everything

What the CFPB Record Shows About that the only account I had is the one that they created for me when I was approved for the card and is where I was making all of my payments from day one. I remember I also asked to speak with a supervisor or a manager to help me solve this problem and I was given to another customer service representative who also gave me wrong information and solutions. Frustrated and everything

that the only account I had is the one that they created for me when I was approved for the card and is where I was making all of my payments from day one. I remember I also asked to speak with a supervisor or a manager to help me solve this problem and I was given to another customer service representative who also gave me wrong information and solutions. Frustrated and everything has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to So i, and the most recent logged activity is So in XXXX, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, that the only account I had is the one that they created for me when I was approved for the card and is where I was making all of my payments from day one. I remember I also asked to speak with a supervisor or a manager to help me solve this problem and I was given to another customer service representative who also gave me wrong information and solutions. Frustrated and everything reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "when I asked the address where the check was mailed to", and the single most common underlying issue is "and I was advised that a checked was mailed to me and that it would take about a month".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that the only account I had is the one that they created for me when I was approved for the card and is where I was making all of my payments from day one. I remember I also asked to speak with a supervisor or a manager to help me solve this problem and I was given to another customer service representative who also gave me wrong information and solutions. Frustrated and everything: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.