that the local branch told me to call this number because they cant give archived bank statements. Im asking her how did the put a request in on the XXXX and now not only cant you find the request

What the CFPB Record Shows About that the local branch told me to call this number because they cant give archived bank statements. Im asking her how did the put a request in on the XXXX and now not only cant you find the request

that the local branch told me to call this number because they cant give archived bank statements. Im asking her how did the put a request in on the XXXX and now not only cant you find the request has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I fo, and the most recent logged activity is I followed, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, that the local branch told me to call this number because they cant give archived bank statements. Im asking her how did the put a request in on the XXXX and now not only cant you find the request reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and she told me to hold on. She then came back to the phone and told me that they couldnt find my records. I asked them how can you not find my records when I just called on XXXX XXXX and they had my information then. I also told her that I have the last four of the account number and they had pulled it up previously by asking my social security number", and the single most common underlying issue is "last four of my account".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that the local branch told me to call this number because they cant give archived bank statements. Im asking her how did the put a request in on the XXXX and now not only cant you find the request: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.