Total complaints
1
Filed since Desp
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows that the company previously provided courtesy credit for due to their mistake in initiating a charge back. After two days on the phone ( to no avail ) with Discover card and enduring delays and low-level employees who promised an immediate call back from a supervisor that never happened - and after emails and phone calls back and forth to the airline - I learned that MY AIRLINE TICKETS WERE CANCELLED because of Discover cards ' charge back that never should have happened in the first place and which the company assured me would not occur because it was a mistake.'s complaint history from CFPB public records. 1 consumers have filed complaints since Desp. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Desp
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How that the company previously provided courtesy credit for due to their mistake in initiating a charge back. After two days on the phone ( to no avail ) with Discover card and enduring delays and low-level employees who promised an immediate call back from a supervisor that never happened - and after emails and phone calls back and forth to the airline - I learned that MY AIRLINE TICKETS WERE CANCELLED because of Discover cards ' charge back that never should have happened in the first place and which the company assured me would not occur because it was a mistake.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the company pushed through a charge back of my airline tickets charge five days before the date of this letter. As a result | 1 |
| Issue | Complaints |
|---|---|
| I would be happy to assist you with your request | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
that the company previously provided courtesy credit for due to their mistake in initiating a charge back. After two days on the phone ( to no avail ) with Discover card and enduring delays and low-level employees who promised an immediate call back from a supervisor that never happened - and after emails and phone calls back and forth to the airline - I learned that MY AIRLINE TICKETS WERE CANCELLED because of Discover cards ' charge back that never should have happened in the first place and which the company assured me would not occur because it was a mistake. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Desp, and the most recent logged activity is Despite th, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, that the company previously provided courtesy credit for due to their mistake in initiating a charge back. After two days on the phone ( to no avail ) with Discover card and enduring delays and low-level employees who promised an immediate call back from a supervisor that never happened - and after emails and phone calls back and forth to the airline - I learned that MY AIRLINE TICKETS WERE CANCELLED because of Discover cards ' charge back that never should have happened in the first place and which the company assured me would not occur because it was a mistake. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the company pushed through a charge back of my airline tickets charge five days before the date of this letter. As a result", and the single most common underlying issue is "I would be happy to assist you with your request".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that the company previously provided courtesy credit for due to their mistake in initiating a charge back. After two days on the phone ( to no avail ) with Discover card and enduring delays and low-level employees who promised an immediate call back from a supervisor that never happened - and after emails and phone calls back and forth to the airline - I learned that MY AIRLINE TICKETS WERE CANCELLED because of Discover cards ' charge back that never should have happened in the first place and which the company assured me would not occur because it was a mistake.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
that the company previously provided courtesy credit for due to their mistake in initiating a charge back. After two days on the phone ( to no avail ) with Discover card and enduring delays and low-level employees who promised an immediate call back from a supervisor that never happened - and after emails and phone calls back and forth to the airline - I learned that MY AIRLINE TICKETS WERE CANCELLED because of Discover cards ' charge back that never should have happened in the first place and which the company assured me would not occur because it was a mistake. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
that the company previously provided courtesy credit for due to their mistake in initiating a charge back. After two days on the phone ( to no avail ) with Discover card and enduring delays and low-level employees who promised an immediate call back from a supervisor that never happened - and after emails and phone calls back and forth to the airline - I learned that MY AIRLINE TICKETS WERE CANCELLED because of Discover cards ' charge back that never should have happened in the first place and which the company assured me would not occur because it was a mistake. has a 0% timely response rate to CFPB complaints.
The most common issue reported against that the company previously provided courtesy credit for due to their mistake in initiating a charge back. After two days on the phone ( to no avail ) with Discover card and enduring delays and low-level employees who promised an immediate call back from a supervisor that never happened - and after emails and phone calls back and forth to the airline - I learned that MY AIRLINE TICKETS WERE CANCELLED because of Discover cards ' charge back that never should have happened in the first place and which the company assured me would not occur because it was a mistake. is "I would be happy to assist you with your request" in the "the company pushed through a charge back of my airline tickets charge five days before the date of this letter. As a result" product category.
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