Total complaints
1
Filed since CFPB
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows that the borrower was not evaluated on other criteria.'s complaint history from CFPB public records. 1 consumers have filed complaints since CFPB. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since CFPB
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How that the borrower was not evaluated on other criteria.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| a servicer may stop collecting documents and information for a particular loss mitigation option after receiving information confirming that | 1 |
| Issue | Complaints |
|---|---|
| the borrower is ineligible for that option. A servicer may not stop collecting documents and information for any loss mitigation option based solely upon the borrower 's stated preference but may stop collecting documents and information for any loss mitigation option based on the borrower 's stated preference in conjunction with other information | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
that the borrower was not evaluated on other criteria. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to CFPB, and the most recent logged activity is CFPB Rule , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, that the borrower was not evaluated on other criteria. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "a servicer may stop collecting documents and information for a particular loss mitigation option after receiving information confirming that", and the single most common underlying issue is "the borrower is ineligible for that option. A servicer may not stop collecting documents and information for any loss mitigation option based solely upon the borrower 's stated preference but may stop collecting documents and information for any loss mitigation option based on the borrower 's stated preference in conjunction with other information".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that the borrower was not evaluated on other criteria.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
that the borrower was not evaluated on other criteria. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
that the borrower was not evaluated on other criteria. has a 0% timely response rate to CFPB complaints.
The most common issue reported against that the borrower was not evaluated on other criteria. is "the borrower is ineligible for that option. A servicer may not stop collecting documents and information for any loss mitigation option based solely upon the borrower 's stated preference but may stop collecting documents and information for any loss mitigation option based on the borrower 's stated preference in conjunction with other information" in the "a servicer may stop collecting documents and information for a particular loss mitigation option after receiving information confirming that" product category.
Read our methodology — how this data is sourced, computed, and verified.