that the associate who originated the loan

What the CFPB Record Shows About that the associate who originated the loan

that the associate who originated the loan has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Duri, and the most recent logged activity is During the, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, that the associate who originated the loan reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "( which was conducted by a notary", and the single most common underlying issue is "I notice the escrow still hasn't transferred. I called in and was told that they applied the escrow to the principle balance of the old loan instead of transferring it the new loan escrow. This was NEVER discussed or authorized and I am now severely underfunded on escrow for XXXX. When I confronted XXXX XXXX about this he said he told me it was going to be applied to the loan. I said".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that the associate who originated the loan: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.