Total complaints
1
Filed since Shor
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows that someone would contact us within 24 hours. This went on for several months ( XXXX to be exact ). Finally one representative said that unfortunately the payment deferral agreement did not explain how this option worked correctly. That we agreed to enter into a balloon payment's complaint history from CFPB public records. 1 consumers have filed complaints since Shor. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Shor
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How that someone would contact us within 24 hours. This went on for several months ( XXXX to be exact ). Finally one representative said that unfortunately the payment deferral agreement did not explain how this option worked correctly. That we agreed to enter into a balloon payment's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I went online to make sure the auto-pay was activated | 1 |
| State | Complaints |
|---|---|
| but he couldnt really explain it to us. He said the reason why we now had 2 principal balances was because the 18 months balance needed to be separated from the rest | 1 |
| Issue | Complaints |
|---|---|
| to now having a balance of $ 510 | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
that someone would contact us within 24 hours. This went on for several months ( XXXX to be exact ). Finally one representative said that unfortunately the payment deferral agreement did not explain how this option worked correctly. That we agreed to enter into a balloon payment has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Shor, and the most recent logged activity is Shortly af, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, that someone would contact us within 24 hours. This went on for several months ( XXXX to be exact ). Finally one representative said that unfortunately the payment deferral agreement did not explain how this option worked correctly. That we agreed to enter into a balloon payment reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I went online to make sure the auto-pay was activated", and the single most common underlying issue is "to now having a balance of $ 510".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that someone would contact us within 24 hours. This went on for several months ( XXXX to be exact ). Finally one representative said that unfortunately the payment deferral agreement did not explain how this option worked correctly. That we agreed to enter into a balloon payment: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
that someone would contact us within 24 hours. This went on for several months ( XXXX to be exact ). Finally one representative said that unfortunately the payment deferral agreement did not explain how this option worked correctly. That we agreed to enter into a balloon payment has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
that someone would contact us within 24 hours. This went on for several months ( XXXX to be exact ). Finally one representative said that unfortunately the payment deferral agreement did not explain how this option worked correctly. That we agreed to enter into a balloon payment has a 0% timely response rate to CFPB complaints.
The most common issue reported against that someone would contact us within 24 hours. This went on for several months ( XXXX to be exact ). Finally one representative said that unfortunately the payment deferral agreement did not explain how this option worked correctly. That we agreed to enter into a balloon payment is "to now having a balance of $ 510" in the "I went online to make sure the auto-pay was activated" product category.
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