that since our property was in a high risk fire area we would need to find our own fire insurance. We worked with XXXX XXXX XXXX and established our insurance policy

What the CFPB Record Shows About that since our property was in a high risk fire area we would need to find our own fire insurance. We worked with XXXX XXXX XXXX and established our insurance policy

that since our property was in a high risk fire area we would need to find our own fire insurance. We worked with XXXX XXXX XXXX and established our insurance policy has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ca, and the most recent logged activity is I called M, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, that since our property was in a high risk fire area we would need to find our own fire insurance. We worked with XXXX XXXX XXXX and established our insurance policy reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "to get clarification as to where", and the single most common underlying issue is "the new charges originated from. I spoke to an agent from Arizona. I expressed my concerns as the agent began looking into my account. The agent originally stated that there had been an error in our original loan and they there trying to corrected now. I reminded the agent that our loan was 30 year conventional loan for {$160000.00} and 3.5 % interest rate. The agent agreed that that information did not seem correct. She proceed to tell me that the increase was due to an increase in our hazard insurance. I reminded her that our home insurance was {$36.00} per month and it seemed impossibly that it would increase to almost {$600.00} per month. If this was the case".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that since our property was in a high risk fire area we would need to find our own fire insurance. We worked with XXXX XXXX XXXX and established our insurance policy: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.