Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows that settlements were pending. No accounts were ever negotiated and/or settled. I am submitting documents to support this claim.,,Citizens Debt relief LLC,FL,344XX,Older American,Consent provided,Web,2025-06-03,Closed with explanation,Yes,N/A,13863368's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How that settlements were pending. No accounts were ever negotiated and/or settled. I am submitting documents to support this claim.,,Citizens Debt relief LLC,FL,344XX,Older American,Consent provided,Web,2025-06-03,Closed with explanation,Yes,N/A,13863368's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and he/she must directly authorize Any and All settlements before Any funds are transferred to his/her creditors. This activity was systematic monthly until I became aware of the fraudulent activity on XX/XX/XXXX after gaining access to my XXXX account upon demanding and receiving login access from XXXX XXXX Customer Service Agent with Citizens Debt Relief via e-mail. On XX/XX/XXXX I contacted the Operations Manager ( XXXX XXXX ) for ( XXXX XXXX XXXX XXXX XXXX for details on the withdrawals from my saving | 1 |
| Issue | Complaints |
|---|---|
| but that Citizens Debt Relief was the party making the withdrawals and she agreed to send me my account ledger by email that disclosed the full details. I requested that my checking account withdrawals be immediately stopped and to remove my checking account. She placed a hold on my account but said she would need to research if she were able to remove my checking account number. On XX/XX/XXXX. I submitted the cancellation of my contract via e-mail XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
that settlements were pending. No accounts were ever negotiated and/or settled. I am submitting documents to support this claim.,,Citizens Debt relief LLC,FL,344XX,Older American,Consent provided,Web,2025-06-03,Closed with explanation,Yes,N/A,13863368 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The Citize, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, that settlements were pending. No accounts were ever negotiated and/or settled. I am submitting documents to support this claim.,,Citizens Debt relief LLC,FL,344XX,Older American,Consent provided,Web,2025-06-03,Closed with explanation,Yes,N/A,13863368 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and he/she must directly authorize Any and All settlements before Any funds are transferred to his/her creditors. This activity was systematic monthly until I became aware of the fraudulent activity on XX/XX/XXXX after gaining access to my XXXX account upon demanding and receiving login access from XXXX XXXX Customer Service Agent with Citizens Debt Relief via e-mail. On XX/XX/XXXX I contacted the Operations Manager ( XXXX XXXX ) for ( XXXX XXXX XXXX XXXX XXXX for details on the withdrawals from my saving", and the single most common underlying issue is "but that Citizens Debt Relief was the party making the withdrawals and she agreed to send me my account ledger by email that disclosed the full details. I requested that my checking account withdrawals be immediately stopped and to remove my checking account. She placed a hold on my account but said she would need to research if she were able to remove my checking account number. On XX/XX/XXXX. I submitted the cancellation of my contract via e-mail XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that settlements were pending. No accounts were ever negotiated and/or settled. I am submitting documents to support this claim.,,Citizens Debt relief LLC,FL,344XX,Older American,Consent provided,Web,2025-06-03,Closed with explanation,Yes,N/A,13863368: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
that settlements were pending. No accounts were ever negotiated and/or settled. I am submitting documents to support this claim.,,Citizens Debt relief LLC,FL,344XX,Older American,Consent provided,Web,2025-06-03,Closed with explanation,Yes,N/A,13863368 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
that settlements were pending. No accounts were ever negotiated and/or settled. I am submitting documents to support this claim.,,Citizens Debt relief LLC,FL,344XX,Older American,Consent provided,Web,2025-06-03,Closed with explanation,Yes,N/A,13863368 has a 0% timely response rate to CFPB complaints.
The most common issue reported against that settlements were pending. No accounts were ever negotiated and/or settled. I am submitting documents to support this claim.,,Citizens Debt relief LLC,FL,344XX,Older American,Consent provided,Web,2025-06-03,Closed with explanation,Yes,N/A,13863368 is "but that Citizens Debt Relief was the party making the withdrawals and she agreed to send me my account ledger by email that disclosed the full details. I requested that my checking account withdrawals be immediately stopped and to remove my checking account. She placed a hold on my account but said she would need to research if she were able to remove my checking account number. On XX/XX/XXXX. I submitted the cancellation of my contract via e-mail XX/XX/XXXX" in the "and he/she must directly authorize Any and All settlements before Any funds are transferred to his/her creditors. This activity was systematic monthly until I became aware of the fraudulent activity on XX/XX/XXXX after gaining access to my XXXX account upon demanding and receiving login access from XXXX XXXX Customer Service Agent with Citizens Debt Relief via e-mail. On XX/XX/XXXX I contacted the Operations Manager ( XXXX XXXX ) for ( XXXX XXXX XXXX XXXX XXXX for details on the withdrawals from my saving" product category.
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