Total complaints
1
Filed since On M
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows that my load was sent to an underwriter on the XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since On M. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On M
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How that my load was sent to an underwriter on the XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XX/XX/XXXX called me at XXXX | 1 |
| State | Complaints |
|---|---|
| and they have 30 days to go to HUD to make a decision on the XX/XX/XXXX and that she will be talking to me on the XX/XX/XXXX. No remorse or telling me that they are trying to help me in any way!! WOW!!! I still have not heard from anyone saying that they are going to help me. I forgot to mention that on XX/XX/2018 they sent another certified letter stating and showing the total I must pay before XX/XX/2018. WOW!! Still no offer to help!!! I feel helpless. All I was asking is for them to give me some assistance and explain to me my options for the situation that Im currently in | 1 |
| Issue | Complaints |
|---|---|
| please leave a call back number and I did. At exactly XXXX minutes later | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
that my load was sent to an underwriter on the XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On M, and the most recent logged activity is On Monday , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, that my load was sent to an underwriter on the XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XX/XX/XXXX called me at XXXX", and the single most common underlying issue is "please leave a call back number and I did. At exactly XXXX minutes later".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that my load was sent to an underwriter on the XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
that my load was sent to an underwriter on the XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
that my load was sent to an underwriter on the XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against that my load was sent to an underwriter on the XX/XX/XXXX is "please leave a call back number and I did. At exactly XXXX minutes later" in the "XX/XX/XXXX called me at XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.