Total complaints
1
Filed since To g
2026 data Public-data reference. official source
that my interest rate had changed
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows that my interest rate had changed's complaint history from CFPB public records. 1 consumers have filed complaints since To g. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
To g
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
that my interest rate had changed complaint mix by product
- I sought 1 100.0% – 0% relief
How that my interest rate had changed's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I sought help through the Maryland XXXX Assistance XXXX ( XXXX ). I made it explicitly clear to them that I was at a XXXX XXXX fixed rate for XXXX XXXX and that the purpose of their financial assistance was to bring my mortgage current under the original terms. I was repeatedly told by XXXX ( it's recorded in their records ) that once the balance was paid | 1 |
Top States
| State | Complaints |
|---|---|
| and the terms of my loan had been altered without my knowledge or consent. I am XXXX XXXX XXXX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| XXXX issued a payment to Selene Finance on my behalf. However | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About that my interest rate had changed
that my interest rate had changed has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to To g, and the most recent logged activity is To get bac, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, that my interest rate had changed reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I sought help through the Maryland XXXX Assistance XXXX ( XXXX ). I made it explicitly clear to them that I was at a XXXX XXXX fixed rate for XXXX XXXX and that the purpose of their financial assistance was to bring my mortgage current under the original terms. I was repeatedly told by XXXX ( it's recorded in their records ) that once the balance was paid", and the single most common underlying issue is "XXXX issued a payment to Selene Finance on my behalf. However".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that my interest rate had changed: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does that my interest rate had changed have?
that my interest rate had changed has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does that my interest rate had changed respond to complaints on time?
that my interest rate had changed has a 0% timely response rate to CFPB complaints.
What is the most common complaint about that my interest rate had changed?
The most common issue reported against that my interest rate had changed is "XXXX issued a payment to Selene Finance on my behalf. However" in the "I sought help through the Maryland XXXX Assistance XXXX ( XXXX ). I made it explicitly clear to them that I was at a XXXX XXXX fixed rate for XXXX XXXX and that the purpose of their financial assistance was to bring my mortgage current under the original terms. I was repeatedly told by XXXX ( it's recorded in their records ) that once the balance was paid" product category.
Read our methodology — how this data is sourced, computed, and verified.
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