Total complaints
1
Filed since Robi
2026 data Public-data reference. official source
that my fingers can not cover any portion of my passport ( which is unreasonable since they already have a clear full resolution scan of my passport and in the photographs of my holding it ; maybe not all the text is in full resolution and there may be a tiny bit of glare or the tips of my fingers may be on the edge of the ID page in order to hold it open for the selfie
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows that my fingers can not cover any portion of my passport ( which is unreasonable since they already have a clear full resolution scan of my passport and in the photographs of my holding it ; maybe not all the text is in full resolution and there may be a tiny bit of glare or the tips of my fingers may be on the edge of the ID page in order to hold it open for the selfie's complaint history from CFPB public records. 1 consumers have filed complaints since Robi. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Robi
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
that my fingers can not cover any portion of my passport ( which is unreasonable since they already have a clear full resolution scan of my passport and in the photographs of my holding it ; maybe not all the text is in full resolution and there may be a tiny bit of glare or the tips of my fingers may be on the edge of the ID page in order to hold it open for the selfie complaint mix by product
- then they 1 100.0% – 0% relief
How that my fingers can not cover any portion of my passport ( which is unreasonable since they already have a clear full resolution scan of my passport and in the photographs of my holding it ; maybe not all the text is in full resolution and there may be a tiny bit of glare or the tips of my fingers may be on the edge of the ID page in order to hold it open for the selfie's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| then they wanted to see s selfie of me | 1 |
Top States
| State | Complaints |
|---|---|
| but it is very obvious that it is the same passport they have a clear scan of ) A picture that shows my face from a normal distance from the camera | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| then they said that there can not be any glare at all on it ( impossible as the ID page has a security plastic coating ) | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About that my fingers can not cover any portion of my passport ( which is unreasonable since they already have a clear full resolution scan of my passport and in the photographs of my holding it ; maybe not all the text is in full resolution and there may be a tiny bit of glare or the tips of my fingers may be on the edge of the ID page in order to hold it open for the selfie
that my fingers can not cover any portion of my passport ( which is unreasonable since they already have a clear full resolution scan of my passport and in the photographs of my holding it ; maybe not all the text is in full resolution and there may be a tiny bit of glare or the tips of my fingers may be on the edge of the ID page in order to hold it open for the selfie has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Robi, and the most recent logged activity is Robin Hood, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, that my fingers can not cover any portion of my passport ( which is unreasonable since they already have a clear full resolution scan of my passport and in the photographs of my holding it ; maybe not all the text is in full resolution and there may be a tiny bit of glare or the tips of my fingers may be on the edge of the ID page in order to hold it open for the selfie reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "then they wanted to see s selfie of me", and the single most common underlying issue is "then they said that there can not be any glare at all on it ( impossible as the ID page has a security plastic coating )".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that my fingers can not cover any portion of my passport ( which is unreasonable since they already have a clear full resolution scan of my passport and in the photographs of my holding it ; maybe not all the text is in full resolution and there may be a tiny bit of glare or the tips of my fingers may be on the edge of the ID page in order to hold it open for the selfie: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does that my fingers can not cover any portion of my passport ( which is unreasonable since they already have a clear full resolution scan of my passport and in the photographs of my holding it ; maybe not all the text is in full resolution and there may be a tiny bit of glare or the tips of my fingers may be on the edge of the ID page in order to hold it open for the selfie have?
that my fingers can not cover any portion of my passport ( which is unreasonable since they already have a clear full resolution scan of my passport and in the photographs of my holding it ; maybe not all the text is in full resolution and there may be a tiny bit of glare or the tips of my fingers may be on the edge of the ID page in order to hold it open for the selfie has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does that my fingers can not cover any portion of my passport ( which is unreasonable since they already have a clear full resolution scan of my passport and in the photographs of my holding it ; maybe not all the text is in full resolution and there may be a tiny bit of glare or the tips of my fingers may be on the edge of the ID page in order to hold it open for the selfie respond to complaints on time?
that my fingers can not cover any portion of my passport ( which is unreasonable since they already have a clear full resolution scan of my passport and in the photographs of my holding it ; maybe not all the text is in full resolution and there may be a tiny bit of glare or the tips of my fingers may be on the edge of the ID page in order to hold it open for the selfie has a 0% timely response rate to CFPB complaints.
What is the most common complaint about that my fingers can not cover any portion of my passport ( which is unreasonable since they already have a clear full resolution scan of my passport and in the photographs of my holding it ; maybe not all the text is in full resolution and there may be a tiny bit of glare or the tips of my fingers may be on the edge of the ID page in order to hold it open for the selfie?
The most common issue reported against that my fingers can not cover any portion of my passport ( which is unreasonable since they already have a clear full resolution scan of my passport and in the photographs of my holding it ; maybe not all the text is in full resolution and there may be a tiny bit of glare or the tips of my fingers may be on the edge of the ID page in order to hold it open for the selfie is "then they said that there can not be any glare at all on it ( impossible as the ID page has a security plastic coating )" in the "then they wanted to see s selfie of me" product category.
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