that my account never was actually closed and Fifth Third again began to assess repeated overdraft fees to my account. When I called the branch today to find out why this was happening

What the CFPB Record Shows About that my account never was actually closed and Fifth Third again began to assess repeated overdraft fees to my account. When I called the branch today to find out why this was happening

that my account never was actually closed and Fifth Third again began to assess repeated overdraft fees to my account. When I called the branch today to find out why this was happening has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to By t, and the most recent logged activity is By the tim, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, that my account never was actually closed and Fifth Third again began to assess repeated overdraft fees to my account. When I called the branch today to find out why this was happening reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I had already been charged numerous overdraft fees and had no time to stop the cycle they had put in motion and more fees continued to be assessed. I immediately changed my account to stop overdraft protection and on Friday", and the single most common underlying issue is "I went to my local Fifth Third branch".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that my account never was actually closed and Fifth Third again began to assess repeated overdraft fees to my account. When I called the branch today to find out why this was happening: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.