Total complaints
1
Filed since I re
2026 data Public-data reference. official source
that it would take 5-10 days for the invoice to arrive and asked if I would like to arrange payment in the meantime. At this point I was thinking that this was a scam. ( XX/XX/XXXX call time 2 minutes ) On XX/XX/XXXX I received another call from the same number and operator regarding the same debt. I informed him that I had not received the invoice and was not convinced that it was a legitimate debt. He again insisted that it was legitimate and that I arrange payment. He also insisted that I should have received the invoice even though he had initially indicated that it would take 5-10 days. I informed him that I had not and hung up. ( XX/XX/XXXX call time 6 minutes ) On XX/XX/XXXX I called my insurance company and the hospital that I had been taken to and neither had any record of an ambulance billing. I was eventually able to get the get the name of the ambulance service and contact them. ( XXXX XXXX XXXX XXXX ). I asked them to send me an invoice and was told that it had been sent to collections. ( Again
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows that it would take 5-10 days for the invoice to arrive and asked if I would like to arrange payment in the meantime. At this point I was thinking that this was a scam. ( XX/XX/XXXX call time 2 minutes ) On XX/XX/XXXX I received another call from the same number and operator regarding the same debt. I informed him that I had not received the invoice and was not convinced that it was a legitimate debt. He again insisted that it was legitimate and that I arrange payment. He also insisted that I should have received the invoice even though he had initially indicated that it would take 5-10 days. I informed him that I had not and hung up. ( XX/XX/XXXX call time 6 minutes ) On XX/XX/XXXX I called my insurance company and the hospital that I had been taken to and neither had any record of an ambulance billing. I was eventually able to get the get the name of the ambulance service and contact them. ( XXXX XXXX XXXX XXXX ). I asked them to send me an invoice and was told that it had been sent to collections. ( Again's complaint history from CFPB public records. 1 consumers have filed complaints since I re. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
I re
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
that it would take 5-10 days for the invoice to arrive and asked if I would like to arrange payment in the meantime. At this point I was thinking that this was a scam. ( XX/XX/XXXX call time 2 minutes ) On XX/XX/XXXX I received another call from the same number and operator regarding the same debt. I informed him that I had not received the invoice and was not convinced that it was a legitimate debt. He again insisted that it was legitimate and that I arrange payment. He also insisted that I should have received the invoice even though he had initially indicated that it would take 5-10 days. I informed him that I had not and hung up. ( XX/XX/XXXX call time 6 minutes ) On XX/XX/XXXX I called my insurance company and the hospital that I had been taken to and neither had any record of an ambulance billing. I was eventually able to get the get the name of the ambulance service and contact them. ( XXXX XXXX XXXX XXXX ). I asked them to send me an invoice and was told that it had been sent to collections. ( Again complaint mix by product
- I was 1 100.0% – 0% relief
How that it would take 5-10 days for the invoice to arrive and asked if I would like to arrange payment in the meantime. At this point I was thinking that this was a scam. ( XX/XX/XXXX call time 2 minutes ) On XX/XX/XXXX I received another call from the same number and operator regarding the same debt. I informed him that I had not received the invoice and was not convinced that it was a legitimate debt. He again insisted that it was legitimate and that I arrange payment. He also insisted that I should have received the invoice even though he had initially indicated that it would take 5-10 days. I informed him that I had not and hung up. ( XX/XX/XXXX call time 6 minutes ) On XX/XX/XXXX I called my insurance company and the hospital that I had been taken to and neither had any record of an ambulance billing. I was eventually able to get the get the name of the ambulance service and contact them. ( XXXX XXXX XXXX XXXX ). I asked them to send me an invoice and was told that it had been sent to collections. ( Again's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I was unaware that there was ANY outstanding debt. I had been involved in an auto accident and was transported via ambulance to an emergency room on XXXX / XXXX /2017 ( the collections call came less than six weeks after the incident in which I had incurred the debt! ). On XX/XX/XXXX I told the caller that I would be happy to arrange payment | 1 |
Top States
| State | Complaints |
|---|---|
| just 6 weeks after the incident had occurred ). On XX/XX/XXXX I also received a 3rd call from the same operator at Credence Collections. He again insisted that I had received the information I had requested ( I had not ) and again insisted that I arrange payment. ( XX/XX/XXXX call time 3 minutes ). From the time I had asked for Credence to send me an invoice | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| no emails | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About that it would take 5-10 days for the invoice to arrive and asked if I would like to arrange payment in the meantime. At this point I was thinking that this was a scam. ( XX/XX/XXXX call time 2 minutes ) On XX/XX/XXXX I received another call from the same number and operator regarding the same debt. I informed him that I had not received the invoice and was not convinced that it was a legitimate debt. He again insisted that it was legitimate and that I arrange payment. He also insisted that I should have received the invoice even though he had initially indicated that it would take 5-10 days. I informed him that I had not and hung up. ( XX/XX/XXXX call time 6 minutes ) On XX/XX/XXXX I called my insurance company and the hospital that I had been taken to and neither had any record of an ambulance billing. I was eventually able to get the get the name of the ambulance service and contact them. ( XXXX XXXX XXXX XXXX ). I asked them to send me an invoice and was told that it had been sent to collections. ( Again
that it would take 5-10 days for the invoice to arrive and asked if I would like to arrange payment in the meantime. At this point I was thinking that this was a scam. ( XX/XX/XXXX call time 2 minutes ) On XX/XX/XXXX I received another call from the same number and operator regarding the same debt. I informed him that I had not received the invoice and was not convinced that it was a legitimate debt. He again insisted that it was legitimate and that I arrange payment. He also insisted that I should have received the invoice even though he had initially indicated that it would take 5-10 days. I informed him that I had not and hung up. ( XX/XX/XXXX call time 6 minutes ) On XX/XX/XXXX I called my insurance company and the hospital that I had been taken to and neither had any record of an ambulance billing. I was eventually able to get the get the name of the ambulance service and contact them. ( XXXX XXXX XXXX XXXX ). I asked them to send me an invoice and was told that it had been sent to collections. ( Again has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I re, and the most recent logged activity is I received, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, that it would take 5-10 days for the invoice to arrive and asked if I would like to arrange payment in the meantime. At this point I was thinking that this was a scam. ( XX/XX/XXXX call time 2 minutes ) On XX/XX/XXXX I received another call from the same number and operator regarding the same debt. I informed him that I had not received the invoice and was not convinced that it was a legitimate debt. He again insisted that it was legitimate and that I arrange payment. He also insisted that I should have received the invoice even though he had initially indicated that it would take 5-10 days. I informed him that I had not and hung up. ( XX/XX/XXXX call time 6 minutes ) On XX/XX/XXXX I called my insurance company and the hospital that I had been taken to and neither had any record of an ambulance billing. I was eventually able to get the get the name of the ambulance service and contact them. ( XXXX XXXX XXXX XXXX ). I asked them to send me an invoice and was told that it had been sent to collections. ( Again reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was unaware that there was ANY outstanding debt. I had been involved in an auto accident and was transported via ambulance to an emergency room on XXXX / XXXX /2017 ( the collections call came less than six weeks after the incident in which I had incurred the debt! ). On XX/XX/XXXX I told the caller that I would be happy to arrange payment", and the single most common underlying issue is "no emails".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that it would take 5-10 days for the invoice to arrive and asked if I would like to arrange payment in the meantime. At this point I was thinking that this was a scam. ( XX/XX/XXXX call time 2 minutes ) On XX/XX/XXXX I received another call from the same number and operator regarding the same debt. I informed him that I had not received the invoice and was not convinced that it was a legitimate debt. He again insisted that it was legitimate and that I arrange payment. He also insisted that I should have received the invoice even though he had initially indicated that it would take 5-10 days. I informed him that I had not and hung up. ( XX/XX/XXXX call time 6 minutes ) On XX/XX/XXXX I called my insurance company and the hospital that I had been taken to and neither had any record of an ambulance billing. I was eventually able to get the get the name of the ambulance service and contact them. ( XXXX XXXX XXXX XXXX ). I asked them to send me an invoice and was told that it had been sent to collections. ( Again: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does that it would take 5-10 days for the invoice to arrive and asked if I would like to arrange payment in the meantime. At this point I was thinking that this was a scam. ( XX/XX/XXXX call time 2 minutes ) On XX/XX/XXXX I received another call from the same number and operator regarding the same debt. I informed him that I had not received the invoice and was not convinced that it was a legitimate debt. He again insisted that it was legitimate and that I arrange payment. He also insisted that I should have received the invoice even though he had initially indicated that it would take 5-10 days. I informed him that I had not and hung up. ( XX/XX/XXXX call time 6 minutes ) On XX/XX/XXXX I called my insurance company and the hospital that I had been taken to and neither had any record of an ambulance billing. I was eventually able to get the get the name of the ambulance service and contact them. ( XXXX XXXX XXXX XXXX ). I asked them to send me an invoice and was told that it had been sent to collections. ( Again have?
that it would take 5-10 days for the invoice to arrive and asked if I would like to arrange payment in the meantime. At this point I was thinking that this was a scam. ( XX/XX/XXXX call time 2 minutes ) On XX/XX/XXXX I received another call from the same number and operator regarding the same debt. I informed him that I had not received the invoice and was not convinced that it was a legitimate debt. He again insisted that it was legitimate and that I arrange payment. He also insisted that I should have received the invoice even though he had initially indicated that it would take 5-10 days. I informed him that I had not and hung up. ( XX/XX/XXXX call time 6 minutes ) On XX/XX/XXXX I called my insurance company and the hospital that I had been taken to and neither had any record of an ambulance billing. I was eventually able to get the get the name of the ambulance service and contact them. ( XXXX XXXX XXXX XXXX ). I asked them to send me an invoice and was told that it had been sent to collections. ( Again has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does that it would take 5-10 days for the invoice to arrive and asked if I would like to arrange payment in the meantime. At this point I was thinking that this was a scam. ( XX/XX/XXXX call time 2 minutes ) On XX/XX/XXXX I received another call from the same number and operator regarding the same debt. I informed him that I had not received the invoice and was not convinced that it was a legitimate debt. He again insisted that it was legitimate and that I arrange payment. He also insisted that I should have received the invoice even though he had initially indicated that it would take 5-10 days. I informed him that I had not and hung up. ( XX/XX/XXXX call time 6 minutes ) On XX/XX/XXXX I called my insurance company and the hospital that I had been taken to and neither had any record of an ambulance billing. I was eventually able to get the get the name of the ambulance service and contact them. ( XXXX XXXX XXXX XXXX ). I asked them to send me an invoice and was told that it had been sent to collections. ( Again respond to complaints on time?
that it would take 5-10 days for the invoice to arrive and asked if I would like to arrange payment in the meantime. At this point I was thinking that this was a scam. ( XX/XX/XXXX call time 2 minutes ) On XX/XX/XXXX I received another call from the same number and operator regarding the same debt. I informed him that I had not received the invoice and was not convinced that it was a legitimate debt. He again insisted that it was legitimate and that I arrange payment. He also insisted that I should have received the invoice even though he had initially indicated that it would take 5-10 days. I informed him that I had not and hung up. ( XX/XX/XXXX call time 6 minutes ) On XX/XX/XXXX I called my insurance company and the hospital that I had been taken to and neither had any record of an ambulance billing. I was eventually able to get the get the name of the ambulance service and contact them. ( XXXX XXXX XXXX XXXX ). I asked them to send me an invoice and was told that it had been sent to collections. ( Again has a 0% timely response rate to CFPB complaints.
What is the most common complaint about that it would take 5-10 days for the invoice to arrive and asked if I would like to arrange payment in the meantime. At this point I was thinking that this was a scam. ( XX/XX/XXXX call time 2 minutes ) On XX/XX/XXXX I received another call from the same number and operator regarding the same debt. I informed him that I had not received the invoice and was not convinced that it was a legitimate debt. He again insisted that it was legitimate and that I arrange payment. He also insisted that I should have received the invoice even though he had initially indicated that it would take 5-10 days. I informed him that I had not and hung up. ( XX/XX/XXXX call time 6 minutes ) On XX/XX/XXXX I called my insurance company and the hospital that I had been taken to and neither had any record of an ambulance billing. I was eventually able to get the get the name of the ambulance service and contact them. ( XXXX XXXX XXXX XXXX ). I asked them to send me an invoice and was told that it had been sent to collections. ( Again?
The most common issue reported against that it would take 5-10 days for the invoice to arrive and asked if I would like to arrange payment in the meantime. At this point I was thinking that this was a scam. ( XX/XX/XXXX call time 2 minutes ) On XX/XX/XXXX I received another call from the same number and operator regarding the same debt. I informed him that I had not received the invoice and was not convinced that it was a legitimate debt. He again insisted that it was legitimate and that I arrange payment. He also insisted that I should have received the invoice even though he had initially indicated that it would take 5-10 days. I informed him that I had not and hung up. ( XX/XX/XXXX call time 6 minutes ) On XX/XX/XXXX I called my insurance company and the hospital that I had been taken to and neither had any record of an ambulance billing. I was eventually able to get the get the name of the ambulance service and contact them. ( XXXX XXXX XXXX XXXX ). I asked them to send me an invoice and was told that it had been sent to collections. ( Again is "no emails" in the "I was unaware that there was ANY outstanding debt. I had been involved in an auto accident and was transported via ambulance to an emergency room on XXXX / XXXX /2017 ( the collections call came less than six weeks after the incident in which I had incurred the debt! ). On XX/XX/XXXX I told the caller that I would be happy to arrange payment" product category.
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