Total complaints
6
Filed since Acco
2026 data Public-data reference. official source
that is
6 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
6 consumer complaints filed with the CFPB
This profile shows that is's complaint history from CFPB public records. 6 consumers have filed complaints since Acco. The company has a 0% timely response rate and has provided relief in 0% of cases.
6
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
5
States Active
Acco
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
that is complaint mix by product
- I received 2 33.3% – 0% relief
- the three 2 33.3% – 0% relief
- VA loans 1 16.7% – 0% relief
- I have 1 16.7% – 0% relief
How that is's 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I received some documentation for the XXXX matter | 2 |
| the three basic elements to a contract are : ( 1 ) an offer ; ( 2 ) an acceptance of the offer ; and ( 3 ) sufficient consideration to support the offer and acceptance. In addition | 2 |
| VA loans and USDA loans are subject to purchase and securitization by the Government National Mortgage Association | 1 |
| I have no intention of not honoring my debts The first person I spoke with said that they did send me letters. I said To where ...? '' He gave me my address in XXXX. That is strange | 1 |
Top States
| State | Complaints |
|---|---|
| they must be of sufficient age | 2 |
| requests for information proving the validity of the debt and XXXXXXXX XXXX XXXXXXXX right to collect the debt. '' They had sued me and failed to uphold even the appearance of their duties as officers of the court to provide discovery | 1 |
| the entities that actually own the loans that are being serviced. In addition to XXXX XXXX | 1 |
| requests for information proving the validity of the debt and Forster and Garbuss right to collect the debt. '' They had sued me and failed to uphold even the appearance of their duties as officers of the court to provide discovery | 1 |
| if they even sent a letter. This is not my problem if their system doesnt work. They also didnt offer to show any proof of the letter. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I received no discovery at all. I found that odd | 2 |
| or not to do | 2 |
| whether as banks or as non-bank servicers | 1 |
| they had my new address in their system since XXXX of XXXX. Oh | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About that is
that is has accumulated 6 consumer complaints in the CFPB public database, with filings active across 5 U.S. states. Of those submissions, 6 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Acco, and the most recent logged activity is When we en, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, that is reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received some documentation for the XXXX matter", and the single most common underlying issue is "I received no discovery at all. I found that odd".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that is: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does that is have?
that is has received 6 consumer complaints filed with the Consumer Financial Protection Bureau.
Does that is respond to complaints on time?
that is has a 0% timely response rate to CFPB complaints.
What is the most common complaint about that is?
The most common issue reported against that is is "I received no discovery at all. I found that odd" in the "I received some documentation for the XXXX matter" product category.
Read our methodology — how this data is sourced, computed, and verified.
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