Total complaints
1
Filed since Clea
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows that I will need to separately submit a request for reimbursement's complaint history from CFPB public records. 1 consumers have filed complaints since Clea. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Clea
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How that I will need to separately submit a request for reimbursement's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I just submitted an XXXX feedback case. I was also advised by a Mohela supervisor themselves on XX/XX/XXXX to submit another CFPB complaint | 1 |
| State | Complaints |
|---|---|
| only after the correction has first been done. Please just help me make this correction. It has been more than 1 year. | 1 |
| Issue | Complaints |
|---|---|
| please hold my loan servicer | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
that I will need to separately submit a request for reimbursement has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Clea, and the most recent logged activity is Clearly, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, that I will need to separately submit a request for reimbursement reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I just submitted an XXXX feedback case. I was also advised by a Mohela supervisor themselves on XX/XX/XXXX to submit another CFPB complaint", and the single most common underlying issue is "please hold my loan servicer".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that I will need to separately submit a request for reimbursement: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
that I will need to separately submit a request for reimbursement has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
that I will need to separately submit a request for reimbursement has a 0% timely response rate to CFPB complaints.
The most common issue reported against that I will need to separately submit a request for reimbursement is "please hold my loan servicer" in the "I just submitted an XXXX feedback case. I was also advised by a Mohela supervisor themselves on XX/XX/XXXX to submit another CFPB complaint" product category.
Read our methodology — how this data is sourced, computed, and verified.