Total complaints
1
Filed since The
2026 data Public-data reference. official source
that I needed to change to the new CapitalOne Performance Savings account to get the rate I had been promised but not provided with over so many years. I made that switch today and was told by repXXXX XXXX and Supervisor XXXX that the only difference between my old money market account ending in XXXX and my new account ending in XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows that I needed to change to the new CapitalOne Performance Savings account to get the rate I had been promised but not provided with over so many years. I made that switch today and was told by repXXXX XXXX and Supervisor XXXX that the only difference between my old money market account ending in XXXX and my new account ending in XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
The
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
that I needed to change to the new CapitalOne Performance Savings account to get the rate I had been promised but not provided with over so many years. I made that switch today and was told by repXXXX XXXX and Supervisor XXXX that the only difference between my old money market account ending in XXXX and my new account ending in XXXX complaint mix by product
- myself included 1 100.0% – 0% relief
How that I needed to change to the new CapitalOne Performance Savings account to get the rate I had been promised but not provided with over so many years. I made that switch today and was told by repXXXX XXXX and Supervisor XXXX that the only difference between my old money market account ending in XXXX and my new account ending in XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| myself included | 1 |
Top States
| State | Complaints |
|---|---|
| was the name Performance '' in the title and a 4 time higher interest rate. No new fees | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| by these assertions on the website. We thought we were getting the 4.35 % interest rate for the CapitalOne Performance Savings account | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About that I needed to change to the new CapitalOne Performance Savings account to get the rate I had been promised but not provided with over so many years. I made that switch today and was told by repXXXX XXXX and Supervisor XXXX that the only difference between my old money market account ending in XXXX and my new account ending in XXXX
that I needed to change to the new CapitalOne Performance Savings account to get the rate I had been promised but not provided with over so many years. I made that switch today and was told by repXXXX XXXX and Supervisor XXXX that the only difference between my old money market account ending in XXXX and my new account ending in XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The above , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, that I needed to change to the new CapitalOne Performance Savings account to get the rate I had been promised but not provided with over so many years. I made that switch today and was told by repXXXX XXXX and Supervisor XXXX that the only difference between my old money market account ending in XXXX and my new account ending in XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "myself included", and the single most common underlying issue is "by these assertions on the website. We thought we were getting the 4.35 % interest rate for the CapitalOne Performance Savings account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that I needed to change to the new CapitalOne Performance Savings account to get the rate I had been promised but not provided with over so many years. I made that switch today and was told by repXXXX XXXX and Supervisor XXXX that the only difference between my old money market account ending in XXXX and my new account ending in XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does that I needed to change to the new CapitalOne Performance Savings account to get the rate I had been promised but not provided with over so many years. I made that switch today and was told by repXXXX XXXX and Supervisor XXXX that the only difference between my old money market account ending in XXXX and my new account ending in XXXX have?
that I needed to change to the new CapitalOne Performance Savings account to get the rate I had been promised but not provided with over so many years. I made that switch today and was told by repXXXX XXXX and Supervisor XXXX that the only difference between my old money market account ending in XXXX and my new account ending in XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does that I needed to change to the new CapitalOne Performance Savings account to get the rate I had been promised but not provided with over so many years. I made that switch today and was told by repXXXX XXXX and Supervisor XXXX that the only difference between my old money market account ending in XXXX and my new account ending in XXXX respond to complaints on time?
that I needed to change to the new CapitalOne Performance Savings account to get the rate I had been promised but not provided with over so many years. I made that switch today and was told by repXXXX XXXX and Supervisor XXXX that the only difference between my old money market account ending in XXXX and my new account ending in XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about that I needed to change to the new CapitalOne Performance Savings account to get the rate I had been promised but not provided with over so many years. I made that switch today and was told by repXXXX XXXX and Supervisor XXXX that the only difference between my old money market account ending in XXXX and my new account ending in XXXX?
The most common issue reported against that I needed to change to the new CapitalOne Performance Savings account to get the rate I had been promised but not provided with over so many years. I made that switch today and was told by repXXXX XXXX and Supervisor XXXX that the only difference between my old money market account ending in XXXX and my new account ending in XXXX is "by these assertions on the website. We thought we were getting the 4.35 % interest rate for the CapitalOne Performance Savings account" in the "myself included" product category.
Read our methodology — how this data is sourced, computed, and verified.
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