Total complaints
1
Filed since XX/X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows that I am new homeowner or that I banked with them for over 15 years without any prior incident. I also felt discrimination on the basis of gender and race. I was unable to show any type of anger or raise voice as this quickly lead to ending the call. The private banker was male. He was able to serve as an intermediate communication person. He was also proactive of his job and I could not strongly ask him to put himself in jeopardy. However's complaint history from CFPB public records. 1 consumers have filed complaints since XX/X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XX/X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How that I am new homeowner or that I banked with them for over 15 years without any prior incident. I also felt discrimination on the basis of gender and race. I was unable to show any type of anger or raise voice as this quickly lead to ending the call. The private banker was male. He was able to serve as an intermediate communication person. He was also proactive of his job and I could not strongly ask him to put himself in jeopardy. However's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Chase is did not do enough to inform me that fraud may have been happening to my account | 1 |
| State | Complaints |
|---|---|
| I felt great humiliation and blame firstly for not being able to fully speak for myself | 1 |
| Issue | Complaints |
|---|---|
| on-line service scammers can hack into given Chases limited stop to this. Chase is able to send offer letters to customers to encourage them to use their financial products. Chase needs to send out more notifications to your home address encouraging you to be more on alert to being specifically targeted as a Chase customer. Chase also does not disclose that likely 80 % of their workforce in Claim and Fraud representatives are outsourced at this time and representatives are not prepared to handle complex | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
that I am new homeowner or that I banked with them for over 15 years without any prior incident. I also felt discrimination on the basis of gender and race. I was unable to show any type of anger or raise voice as this quickly lead to ending the call. The private banker was male. He was able to serve as an intermediate communication person. He was also proactive of his job and I could not strongly ask him to put himself in jeopardy. However has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XX/X, and the most recent logged activity is XX/XX/XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, that I am new homeowner or that I banked with them for over 15 years without any prior incident. I also felt discrimination on the basis of gender and race. I was unable to show any type of anger or raise voice as this quickly lead to ending the call. The private banker was male. He was able to serve as an intermediate communication person. He was also proactive of his job and I could not strongly ask him to put himself in jeopardy. However reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Chase is did not do enough to inform me that fraud may have been happening to my account", and the single most common underlying issue is "on-line service scammers can hack into given Chases limited stop to this. Chase is able to send offer letters to customers to encourage them to use their financial products. Chase needs to send out more notifications to your home address encouraging you to be more on alert to being specifically targeted as a Chase customer. Chase also does not disclose that likely 80 % of their workforce in Claim and Fraud representatives are outsourced at this time and representatives are not prepared to handle complex".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that I am new homeowner or that I banked with them for over 15 years without any prior incident. I also felt discrimination on the basis of gender and race. I was unable to show any type of anger or raise voice as this quickly lead to ending the call. The private banker was male. He was able to serve as an intermediate communication person. He was also proactive of his job and I could not strongly ask him to put himself in jeopardy. However: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
that I am new homeowner or that I banked with them for over 15 years without any prior incident. I also felt discrimination on the basis of gender and race. I was unable to show any type of anger or raise voice as this quickly lead to ending the call. The private banker was male. He was able to serve as an intermediate communication person. He was also proactive of his job and I could not strongly ask him to put himself in jeopardy. However has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
that I am new homeowner or that I banked with them for over 15 years without any prior incident. I also felt discrimination on the basis of gender and race. I was unable to show any type of anger or raise voice as this quickly lead to ending the call. The private banker was male. He was able to serve as an intermediate communication person. He was also proactive of his job and I could not strongly ask him to put himself in jeopardy. However has a 0% timely response rate to CFPB complaints.
The most common issue reported against that I am new homeowner or that I banked with them for over 15 years without any prior incident. I also felt discrimination on the basis of gender and race. I was unable to show any type of anger or raise voice as this quickly lead to ending the call. The private banker was male. He was able to serve as an intermediate communication person. He was also proactive of his job and I could not strongly ask him to put himself in jeopardy. However is "on-line service scammers can hack into given Chases limited stop to this. Chase is able to send offer letters to customers to encourage them to use their financial products. Chase needs to send out more notifications to your home address encouraging you to be more on alert to being specifically targeted as a Chase customer. Chase also does not disclose that likely 80 % of their workforce in Claim and Fraud representatives are outsourced at this time and representatives are not prepared to handle complex" in the "Chase is did not do enough to inform me that fraud may have been happening to my account" product category.
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