Total complaints
1
Filed since In X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows that had accumulated while on forbearance's complaint history from CFPB public records. 1 consumers have filed complaints since In X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How that had accumulated while on forbearance's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| thus we went on Forbearance. In XXXX of this year he received a 100 % tax exemption from Municipal County of XXXX XXXX because he is a XXXX XXXX XXXX XXXX We updated that information with the CMG escrow department immediately upon receiving notice. The department agent said they would handle it and a documentation was not needed due to cases of documentation fraud ; that they would in fact contact the Municipal County themselves in order to verify. When we received no notice of change to our taxes/escrow we called again | 1 |
| State | Complaints |
|---|---|
| for the past 3 months now and have been rejected to clear the accumulated tax that should have been EXEMPTED since XX/XX/2023. Your Customer Service Escalation team rejected the taxes being cleared from the debt stating that they do not backdate!!!! It should not have ever been an issue of it being backdated because we have been in contact with CMG since we received the exemption in XXXX. This is in the hands of your staff and their mistakes but we have to suffer from it!!!!! | 1 |
| Issue | Complaints |
|---|---|
| after the back and forth charades resulting in no resolution | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
that had accumulated while on forbearance has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XXXX of, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, that had accumulated while on forbearance reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "thus we went on Forbearance. In XXXX of this year he received a 100 % tax exemption from Municipal County of XXXX XXXX because he is a XXXX XXXX XXXX XXXX We updated that information with the CMG escrow department immediately upon receiving notice. The department agent said they would handle it and a documentation was not needed due to cases of documentation fraud ; that they would in fact contact the Municipal County themselves in order to verify. When we received no notice of change to our taxes/escrow we called again", and the single most common underlying issue is "after the back and forth charades resulting in no resolution".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that had accumulated while on forbearance: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
that had accumulated while on forbearance has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
that had accumulated while on forbearance has a 0% timely response rate to CFPB complaints.
The most common issue reported against that had accumulated while on forbearance is "after the back and forth charades resulting in no resolution" in the "thus we went on Forbearance. In XXXX of this year he received a 100 % tax exemption from Municipal County of XXXX XXXX because he is a XXXX XXXX XXXX XXXX We updated that information with the CMG escrow department immediately upon receiving notice. The department agent said they would handle it and a documentation was not needed due to cases of documentation fraud ; that they would in fact contact the Municipal County themselves in order to verify. When we received no notice of change to our taxes/escrow we called again" product category.
Read our methodology — how this data is sourced, computed, and verified.