Total complaints
1
Filed since So
2026 data Public-data reference. official source
that Guild should have never given a pre-approval. I sold one vehicle at a loss and paid off the other. They said there was no problem with my XXXX being my Mother since it had been disclosed in the initial paperwork. They started loan app on XXXX/XXXX/XXXX and came back with a verbal approval on XXXX/XXXX/XXXX. They were able to accomplish in less than 10 days when Guild could n't do in 90 days. Unfortunately
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows that Guild should have never given a pre-approval. I sold one vehicle at a loss and paid off the other. They said there was no problem with my XXXX being my Mother since it had been disclosed in the initial paperwork. They started loan app on XXXX/XXXX/XXXX and came back with a verbal approval on XXXX/XXXX/XXXX. They were able to accomplish in less than 10 days when Guild could n't do in 90 days. Unfortunately's complaint history from CFPB public records. 1 consumers have filed complaints since So. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
So
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
that Guild should have never given a pre-approval. I sold one vehicle at a loss and paid off the other. They said there was no problem with my XXXX being my Mother since it had been disclosed in the initial paperwork. They started loan app on XXXX/XXXX/XXXX and came back with a verbal approval on XXXX/XXXX/XXXX. They were able to accomplish in less than 10 days when Guild could n't do in 90 days. Unfortunately complaint mix by product
- I proceeded 1 100.0% – 0% relief
How that Guild should have never given a pre-approval. I sold one vehicle at a loss and paid off the other. They said there was no problem with my XXXX being my Mother since it had been disclosed in the initial paperwork. They started loan app on XXXX/XXXX/XXXX and came back with a verbal approval on XXXX/XXXX/XXXX. They were able to accomplish in less than 10 days when Guild could n't do in 90 days. Unfortunately's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I proceeded with the transaction based on information I was given by Guild. Our original close date was XXXX/XXXX/XXXX. Loan approval extensions were written on XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| that did not allow enough time for me to close the deal prior to the XXXX final deadline and XXXX XXXX would not extend. So I lost the house. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| XXXX and finally to XXXX with a closing date of XXXX. On or around XXXX Guild came back and told me they could not continue the transaction if my XXXX ( my mother ) did not relinquish her responsibilities as Buyer 's Agent and assign someone else to complete the transaction. This relationship obviously was disclosed in the initial paperwork -- and after 2 mos. they decided it was an issue. When they were asked about this | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About that Guild should have never given a pre-approval. I sold one vehicle at a loss and paid off the other. They said there was no problem with my XXXX being my Mother since it had been disclosed in the initial paperwork. They started loan app on XXXX/XXXX/XXXX and came back with a verbal approval on XXXX/XXXX/XXXX. They were able to accomplish in less than 10 days when Guild could n't do in 90 days. Unfortunately
that Guild should have never given a pre-approval. I sold one vehicle at a loss and paid off the other. They said there was no problem with my XXXX being my Mother since it had been disclosed in the initial paperwork. They started loan app on XXXX/XXXX/XXXX and came back with a verbal approval on XXXX/XXXX/XXXX. They were able to accomplish in less than 10 days when Guild could n't do in 90 days. Unfortunately has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to So, and the most recent logged activity is So, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, that Guild should have never given a pre-approval. I sold one vehicle at a loss and paid off the other. They said there was no problem with my XXXX being my Mother since it had been disclosed in the initial paperwork. They started loan app on XXXX/XXXX/XXXX and came back with a verbal approval on XXXX/XXXX/XXXX. They were able to accomplish in less than 10 days when Guild could n't do in 90 days. Unfortunately reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I proceeded with the transaction based on information I was given by Guild. Our original close date was XXXX/XXXX/XXXX. Loan approval extensions were written on XXXX", and the single most common underlying issue is "XXXX and finally to XXXX with a closing date of XXXX. On or around XXXX Guild came back and told me they could not continue the transaction if my XXXX ( my mother ) did not relinquish her responsibilities as Buyer 's Agent and assign someone else to complete the transaction. This relationship obviously was disclosed in the initial paperwork -- and after 2 mos. they decided it was an issue. When they were asked about this".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that Guild should have never given a pre-approval. I sold one vehicle at a loss and paid off the other. They said there was no problem with my XXXX being my Mother since it had been disclosed in the initial paperwork. They started loan app on XXXX/XXXX/XXXX and came back with a verbal approval on XXXX/XXXX/XXXX. They were able to accomplish in less than 10 days when Guild could n't do in 90 days. Unfortunately: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does that Guild should have never given a pre-approval. I sold one vehicle at a loss and paid off the other. They said there was no problem with my XXXX being my Mother since it had been disclosed in the initial paperwork. They started loan app on XXXX/XXXX/XXXX and came back with a verbal approval on XXXX/XXXX/XXXX. They were able to accomplish in less than 10 days when Guild could n't do in 90 days. Unfortunately have?
that Guild should have never given a pre-approval. I sold one vehicle at a loss and paid off the other. They said there was no problem with my XXXX being my Mother since it had been disclosed in the initial paperwork. They started loan app on XXXX/XXXX/XXXX and came back with a verbal approval on XXXX/XXXX/XXXX. They were able to accomplish in less than 10 days when Guild could n't do in 90 days. Unfortunately has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does that Guild should have never given a pre-approval. I sold one vehicle at a loss and paid off the other. They said there was no problem with my XXXX being my Mother since it had been disclosed in the initial paperwork. They started loan app on XXXX/XXXX/XXXX and came back with a verbal approval on XXXX/XXXX/XXXX. They were able to accomplish in less than 10 days when Guild could n't do in 90 days. Unfortunately respond to complaints on time?
that Guild should have never given a pre-approval. I sold one vehicle at a loss and paid off the other. They said there was no problem with my XXXX being my Mother since it had been disclosed in the initial paperwork. They started loan app on XXXX/XXXX/XXXX and came back with a verbal approval on XXXX/XXXX/XXXX. They were able to accomplish in less than 10 days when Guild could n't do in 90 days. Unfortunately has a 0% timely response rate to CFPB complaints.
What is the most common complaint about that Guild should have never given a pre-approval. I sold one vehicle at a loss and paid off the other. They said there was no problem with my XXXX being my Mother since it had been disclosed in the initial paperwork. They started loan app on XXXX/XXXX/XXXX and came back with a verbal approval on XXXX/XXXX/XXXX. They were able to accomplish in less than 10 days when Guild could n't do in 90 days. Unfortunately?
The most common issue reported against that Guild should have never given a pre-approval. I sold one vehicle at a loss and paid off the other. They said there was no problem with my XXXX being my Mother since it had been disclosed in the initial paperwork. They started loan app on XXXX/XXXX/XXXX and came back with a verbal approval on XXXX/XXXX/XXXX. They were able to accomplish in less than 10 days when Guild could n't do in 90 days. Unfortunately is "XXXX and finally to XXXX with a closing date of XXXX. On or around XXXX Guild came back and told me they could not continue the transaction if my XXXX ( my mother ) did not relinquish her responsibilities as Buyer 's Agent and assign someone else to complete the transaction. This relationship obviously was disclosed in the initial paperwork -- and after 2 mos. they decided it was an issue. When they were asked about this" in the "I proceeded with the transaction based on information I was given by Guild. Our original close date was XXXX/XXXX/XXXX. Loan approval extensions were written on XXXX" product category.
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