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that Friday ( XXXX ) I waited on hold for THREE HOURS because the number I was instructed to call was unable to help me

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows that Friday ( XXXX ) I waited on hold for THREE HOURS because the number I was instructed to call was unable to help me's complaint history from CFPB public records. 1 consumers have filed complaints since Beca. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Beca
Since

Total complaints

1

Filed since Beca

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

that Friday ( XXXX ) I waited on hold for THREE HOURS because the number I was instructed to call was unable to help me complaint mix by product

Total complaints: 1

that Friday ( XXXX ) I waited on hold for THREE HOURS because the number I was instructed to call was unable to help me complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). I had: 1 complaints (100.0%), resolution 0.0% I had 100.0%
  • I had 1 100.0% 0% relief

How that Friday ( XXXX ) I waited on hold for THREE HOURS because the number I was instructed to call was unable to help me's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
I had to transfer out money from my account to friends and family ( one of which I live with ) in order to pay the things that I needed to pay. Bank of America 1

Top States

State Complaints
and that I would have to call the fraud team 1

Top Issues

Issue Complaints
emailing me 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About that Friday ( XXXX ) I waited on hold for THREE HOURS because the number I was instructed to call was unable to help me

that Friday ( XXXX ) I waited on hold for THREE HOURS because the number I was instructed to call was unable to help me has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Beca, and the most recent logged activity is Because I , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, that Friday ( XXXX ) I waited on hold for THREE HOURS because the number I was instructed to call was unable to help me reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I had to transfer out money from my account to friends and family ( one of which I live with ) in order to pay the things that I needed to pay. Bank of America", and the single most common underlying issue is "emailing me".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that Friday ( XXXX ) I waited on hold for THREE HOURS because the number I was instructed to call was unable to help me: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does that Friday ( XXXX ) I waited on hold for THREE HOURS because the number I was instructed to call was unable to help me have?

that Friday ( XXXX ) I waited on hold for THREE HOURS because the number I was instructed to call was unable to help me has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does that Friday ( XXXX ) I waited on hold for THREE HOURS because the number I was instructed to call was unable to help me respond to complaints on time?

that Friday ( XXXX ) I waited on hold for THREE HOURS because the number I was instructed to call was unable to help me has a 0% timely response rate to CFPB complaints.

What is the most common complaint about that Friday ( XXXX ) I waited on hold for THREE HOURS because the number I was instructed to call was unable to help me?

The most common issue reported against that Friday ( XXXX ) I waited on hold for THREE HOURS because the number I was instructed to call was unable to help me is "emailing me" in the "I had to transfer out money from my account to friends and family ( one of which I live with ) in order to pay the things that I needed to pay. Bank of America" product category.

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