Total complaints
1
Filed since In X
2026 data Public-data reference. official source
that day. We called XXXX XXXX XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows that day. We called XXXX XXXX XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since In X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
In X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
that day. We called XXXX XXXX XXXX complaint mix by product
- we were 1 100.0% – 0% relief
How that day. We called XXXX XXXX XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| we were informed that on XXXX XX/XX/XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| the following week | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| which is a whole other complaint. We were told that there was no payment history with Planet Home Lending | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About that day. We called XXXX XXXX XXXX
that day. We called XXXX XXXX XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, that day. We called XXXX XXXX XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we were informed that on XXXX XX/XX/XXXX", and the single most common underlying issue is "which is a whole other complaint. We were told that there was no payment history with Planet Home Lending".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that day. We called XXXX XXXX XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does that day. We called XXXX XXXX XXXX have?
that day. We called XXXX XXXX XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does that day. We called XXXX XXXX XXXX respond to complaints on time?
that day. We called XXXX XXXX XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about that day. We called XXXX XXXX XXXX?
The most common issue reported against that day. We called XXXX XXXX XXXX is "which is a whole other complaint. We were told that there was no payment history with Planet Home Lending" in the "we were informed that on XXXX XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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