Total complaints
1
Filed since XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows that could land them in hot water. They failed to write the agreement properly when it came from XXXX XXXX to them and now that they are in the middle of transferring to XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How that could land them in hot water. They failed to write the agreement properly when it came from XXXX XXXX to them and now that they are in the middle of transferring to XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| yet Navient has failed to provide it -- because they likely do not have it. This document is crucial for verifying the terms of my loan and protecting my legal and financial rights. Navient needs to produce their copy | 1 |
| State | Complaints |
|---|---|
| they will not be able to get away with it. They need to IMMEDIATELY send this note. I have requested it TWICE and each time they have lied and said they sent it. The documents they sent were not a copy of the promissory note. I will take instant legal action if they continue to fail to comply. | 1 |
| Issue | Complaints |
|---|---|
| NOW. They either do not have a copy | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
that could land them in hot water. They failed to write the agreement properly when it came from XXXX XXXX to them and now that they are in the middle of transferring to XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX ) Fai, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, that could land them in hot water. They failed to write the agreement properly when it came from XXXX XXXX to them and now that they are in the middle of transferring to XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "yet Navient has failed to provide it -- because they likely do not have it. This document is crucial for verifying the terms of my loan and protecting my legal and financial rights. Navient needs to produce their copy", and the single most common underlying issue is "NOW. They either do not have a copy".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that could land them in hot water. They failed to write the agreement properly when it came from XXXX XXXX to them and now that they are in the middle of transferring to XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
that could land them in hot water. They failed to write the agreement properly when it came from XXXX XXXX to them and now that they are in the middle of transferring to XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
that could land them in hot water. They failed to write the agreement properly when it came from XXXX XXXX to them and now that they are in the middle of transferring to XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against that could land them in hot water. They failed to write the agreement properly when it came from XXXX XXXX to them and now that they are in the middle of transferring to XXXX is "NOW. They either do not have a copy" in the "yet Navient has failed to provide it -- because they likely do not have it. This document is crucial for verifying the terms of my loan and protecting my legal and financial rights. Navient needs to produce their copy" product category.
Read our methodology — how this data is sourced, computed, and verified.