Total complaints
1
Filed since Per
2026 data Public-data reference. official source
that accrued prior to the date of the Total Loss
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows that accrued prior to the date of the Total Loss's complaint history from CFPB public records. 1 consumers have filed complaints since Per . The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Per
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
that accrued prior to the date of the Total Loss complaint mix by product
- the vehicle 1 100.0% – 0% relief
How that accrued prior to the date of the Total Loss's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| the vehicle is a Total Loss '' and the Lease terminates. I realize you have no obligation to replace the Vehicle. If the Total Loss is a result of my intentional | 1 |
Top States
| State | Complaints |
|---|---|
| and any other deduction made by the insurance company when it honors your claim based on the condition of the Vehicle prior to the total loss ... '' Despite the clear terms of the Provision 16 of the Lease agreement that indicated that the lease would be terminated and that I would owe any deductible plus any past due amounts under the lease ( all fully paid ). Credit Union Leasing of America ( CULA ) kept the extra amount of money on the lease in excess of the quoted payout amount {$8400.00}. Instead offering me a mere payout of {$2500.00}. When I reached out to CULA they were unable to articulate why they were entitled to the excess payout amount of {$8400.00}. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I will owe the early termination liability set forth in Paragraph 17. if the Total loss is not a result of my intentional fraudulent or criminal acts | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About that accrued prior to the date of the Total Loss
that accrued prior to the date of the Total Loss has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Per , and the most recent logged activity is Per Sectio, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, that accrued prior to the date of the Total Loss reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the vehicle is a Total Loss '' and the Lease terminates. I realize you have no obligation to replace the Vehicle. If the Total Loss is a result of my intentional", and the single most common underlying issue is "I will owe the early termination liability set forth in Paragraph 17. if the Total loss is not a result of my intentional fraudulent or criminal acts".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that accrued prior to the date of the Total Loss: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does that accrued prior to the date of the Total Loss have?
that accrued prior to the date of the Total Loss has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does that accrued prior to the date of the Total Loss respond to complaints on time?
that accrued prior to the date of the Total Loss has a 0% timely response rate to CFPB complaints.
What is the most common complaint about that accrued prior to the date of the Total Loss?
The most common issue reported against that accrued prior to the date of the Total Loss is "I will owe the early termination liability set forth in Paragraph 17. if the Total loss is not a result of my intentional fraudulent or criminal acts" in the "the vehicle is a Total Loss '' and the Lease terminates. I realize you have no obligation to replace the Vehicle. If the Total Loss is a result of my intentional" product category.
Read our methodology — how this data is sourced, computed, and verified.
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