Total complaints
1
Filed since I ha
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows that a new package was going to be sent to reflect corrected numbers. According to XXXX XXXX this package was never intended to be sent. ( XXXX XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since I ha. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I ha
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How that a new package was going to be sent to reflect corrected numbers. According to XXXX XXXX this package was never intended to be sent. ( XXXX XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I realized that it has not been reviewed correctly in its entirety. I did call to inform Freedom Mortgage that my payments were too high due to taxes and insurance being added to my monthly payment. However | 1 |
| State | Complaints |
|---|---|
| XXXX | 1 |
| Issue | Complaints |
|---|---|
| the VA Partial Claim | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
that a new package was going to be sent to reflect corrected numbers. According to XXXX XXXX this package was never intended to be sent. ( XXXX XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ha, and the most recent logged activity is I have rev, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, that a new package was going to be sent to reflect corrected numbers. According to XXXX XXXX this package was never intended to be sent. ( XXXX XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I realized that it has not been reviewed correctly in its entirety. I did call to inform Freedom Mortgage that my payments were too high due to taxes and insurance being added to my monthly payment. However", and the single most common underlying issue is "the VA Partial Claim".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that a new package was going to be sent to reflect corrected numbers. According to XXXX XXXX this package was never intended to be sent. ( XXXX XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
that a new package was going to be sent to reflect corrected numbers. According to XXXX XXXX this package was never intended to be sent. ( XXXX XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
that a new package was going to be sent to reflect corrected numbers. According to XXXX XXXX this package was never intended to be sent. ( XXXX XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against that a new package was going to be sent to reflect corrected numbers. According to XXXX XXXX this package was never intended to be sent. ( XXXX XXXX is "the VA Partial Claim" in the "I realized that it has not been reviewed correctly in its entirety. I did call to inform Freedom Mortgage that my payments were too high due to taxes and insurance being added to my monthly payment. However" product category.
Read our methodology — how this data is sourced, computed, and verified.