Total complaints
1
Filed since -- -
2026 data Public-data reference. official source
that 24/7 '' department was CLOSED. At XXXX XXXX on the Saturday on a holiday weekend less than 12 hours after receiving the voicemail
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows that 24/7 '' department was CLOSED. At XXXX XXXX on the Saturday on a holiday weekend less than 12 hours after receiving the voicemail's complaint history from CFPB public records. 1 consumers have filed complaints since -- -. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
-- -
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
that 24/7 '' department was CLOSED. At XXXX XXXX on the Saturday on a holiday weekend less than 12 hours after receiving the voicemail complaint mix by product
- in the 1 100.0% – 0% relief
How that 24/7 '' department was CLOSED. At XXXX XXXX on the Saturday on a holiday weekend less than 12 hours after receiving the voicemail's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| in the middle of a pandemic and just at the start of the holiday weekend | 1 |
Top States
| State | Complaints |
|---|---|
| I received a letter from my bank that they were reversing the temporary credit because the transaction had been authorized ''. I never said the charge was not authorized. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and they required additional information from me. The voicemail did not say what additional information was required | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About that 24/7 '' department was CLOSED. At XXXX XXXX on the Saturday on a holiday weekend less than 12 hours after receiving the voicemail
that 24/7 '' department was CLOSED. At XXXX XXXX on the Saturday on a holiday weekend less than 12 hours after receiving the voicemail has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to -- -, and the most recent logged activity is -- -- -- -, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, that 24/7 '' department was CLOSED. At XXXX XXXX on the Saturday on a holiday weekend less than 12 hours after receiving the voicemail reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "in the middle of a pandemic and just at the start of the holiday weekend", and the single most common underlying issue is "and they required additional information from me. The voicemail did not say what additional information was required".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that 24/7 '' department was CLOSED. At XXXX XXXX on the Saturday on a holiday weekend less than 12 hours after receiving the voicemail: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does that 24/7 '' department was CLOSED. At XXXX XXXX on the Saturday on a holiday weekend less than 12 hours after receiving the voicemail have?
that 24/7 '' department was CLOSED. At XXXX XXXX on the Saturday on a holiday weekend less than 12 hours after receiving the voicemail has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does that 24/7 '' department was CLOSED. At XXXX XXXX on the Saturday on a holiday weekend less than 12 hours after receiving the voicemail respond to complaints on time?
that 24/7 '' department was CLOSED. At XXXX XXXX on the Saturday on a holiday weekend less than 12 hours after receiving the voicemail has a 0% timely response rate to CFPB complaints.
What is the most common complaint about that 24/7 '' department was CLOSED. At XXXX XXXX on the Saturday on a holiday weekend less than 12 hours after receiving the voicemail?
The most common issue reported against that 24/7 '' department was CLOSED. At XXXX XXXX on the Saturday on a holiday weekend less than 12 hours after receiving the voicemail is "and they required additional information from me. The voicemail did not say what additional information was required" in the "in the middle of a pandemic and just at the start of the holiday weekend" product category.
Read our methodology — how this data is sourced, computed, and verified.
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