Total complaints
1
Filed since As I
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows thanking me for 'choosing Sallie Mae .,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,NY,117XX,,Consent provided,Web,2022-05-01,Closed with explanation,Yes,N/A,5523298's complaint history from CFPB public records. 1 consumers have filed complaints since As I. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since As I
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How thanking me for 'choosing Sallie Mae .,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,NY,117XX,,Consent provided,Web,2022-05-01,Closed with explanation,Yes,N/A,5523298's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was put on hold because he figured that was the perfect time to update my account- despite not doing or achieving anything during our call. After being on hold for at least 2 minutes | 1 |
| Issue | Complaints |
|---|---|
| told me he updated my account | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
thanking me for 'choosing Sallie Mae .,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,NY,117XX,,Consent provided,Web,2022-05-01,Closed with explanation,Yes,N/A,5523298 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to As I, and the most recent logged activity is As I audib, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, thanking me for 'choosing Sallie Mae .,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,NY,117XX,,Consent provided,Web,2022-05-01,Closed with explanation,Yes,N/A,5523298 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was put on hold because he figured that was the perfect time to update my account- despite not doing or achieving anything during our call. After being on hold for at least 2 minutes", and the single most common underlying issue is "told me he updated my account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating thanking me for 'choosing Sallie Mae .,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,NY,117XX,,Consent provided,Web,2022-05-01,Closed with explanation,Yes,N/A,5523298: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
thanking me for 'choosing Sallie Mae .,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,NY,117XX,,Consent provided,Web,2022-05-01,Closed with explanation,Yes,N/A,5523298 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
thanking me for 'choosing Sallie Mae .,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,NY,117XX,,Consent provided,Web,2022-05-01,Closed with explanation,Yes,N/A,5523298 has a 0% timely response rate to CFPB complaints.
The most common issue reported against thanking me for 'choosing Sallie Mae .,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,NY,117XX,,Consent provided,Web,2022-05-01,Closed with explanation,Yes,N/A,5523298 is "told me he updated my account" in the "I was put on hold because he figured that was the perfect time to update my account- despite not doing or achieving anything during our call. After being on hold for at least 2 minutes" product category.
Read our methodology — how this data is sourced, computed, and verified.