Total complaints
1
Filed since XXXX
2026 data Public-data reference. official source
Thank you for your email. I am a XXXX student and am usually not available during the day. You've only contacted me on one occasion today and I'm asking that you do not contact my grandmother at XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Thank you for your email. I am a XXXX student and am usually not available during the day. You've only contacted me on one occasion today and I'm asking that you do not contact my grandmother at XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
XXXX
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Thank you for your email. I am a XXXX student and am usually not available during the day. You've only contacted me on one occasion today and I'm asking that you do not contact my grandmother at XXXX complaint mix by product
- XXXX XXXX 1 100.0% – 0% relief
How Thank you for your email. I am a XXXX student and am usually not available during the day. You've only contacted me on one occasion today and I'm asking that you do not contact my grandmother at XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| XXXX XXXX Greetings | 1 |
Top States
| State | Complaints |
|---|---|
| I find it very disturbing that you're divulging my information via telephone to a party who is not involved. My grandmother was just released from the hospital on last week due to a XXXX XXXX and today is the birthday of her husband who passed away recently so you can imagine that you've caused her much distress today which is unnecessary. I contacted XXXX and Citi Mortgage in XX/XX/XXXX to make both parties aware that I was not longer worker but requested a temporary forbearance and neither offered me any assistance. I told them that my payment would be late XX/XX/XXXX through XX/XX/XXXX but again no one offered me any assistance. I'm not 3 months behind | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| XXXX attempted to contact you today without success. This is a friendly reminder that your account is currently 3 payments past due. Please submit your monthly mortgage payment as soon as possible. It is important for you to return the call to XXXX MAP Department at XXXX XXXX ext. XXXX. It is XXXX goal to work with you to bring the loan current | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Thank you for your email. I am a XXXX student and am usually not available during the day. You've only contacted me on one occasion today and I'm asking that you do not contact my grandmother at XXXX
Thank you for your email. I am a XXXX student and am usually not available during the day. You've only contacted me on one occasion today and I'm asking that you do not contact my grandmother at XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Thank you for your email. I am a XXXX student and am usually not available during the day. You've only contacted me on one occasion today and I'm asking that you do not contact my grandmother at XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XXXX Greetings", and the single most common underlying issue is "XXXX attempted to contact you today without success. This is a friendly reminder that your account is currently 3 payments past due. Please submit your monthly mortgage payment as soon as possible. It is important for you to return the call to XXXX MAP Department at XXXX XXXX ext. XXXX. It is XXXX goal to work with you to bring the loan current".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Thank you for your email. I am a XXXX student and am usually not available during the day. You've only contacted me on one occasion today and I'm asking that you do not contact my grandmother at XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Thank you for your email. I am a XXXX student and am usually not available during the day. You've only contacted me on one occasion today and I'm asking that you do not contact my grandmother at XXXX have?
Thank you for your email. I am a XXXX student and am usually not available during the day. You've only contacted me on one occasion today and I'm asking that you do not contact my grandmother at XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Thank you for your email. I am a XXXX student and am usually not available during the day. You've only contacted me on one occasion today and I'm asking that you do not contact my grandmother at XXXX respond to complaints on time?
Thank you for your email. I am a XXXX student and am usually not available during the day. You've only contacted me on one occasion today and I'm asking that you do not contact my grandmother at XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about Thank you for your email. I am a XXXX student and am usually not available during the day. You've only contacted me on one occasion today and I'm asking that you do not contact my grandmother at XXXX?
The most common issue reported against Thank you for your email. I am a XXXX student and am usually not available during the day. You've only contacted me on one occasion today and I'm asking that you do not contact my grandmother at XXXX is "XXXX attempted to contact you today without success. This is a friendly reminder that your account is currently 3 payments past due. Please submit your monthly mortgage payment as soon as possible. It is important for you to return the call to XXXX MAP Department at XXXX XXXX ext. XXXX. It is XXXX goal to work with you to bring the loan current" in the "XXXX XXXX Greetings" product category.
Read our methodology — how this data is sourced, computed, and verified.
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