Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Thank you.,,BANK OF NEW YORK MELLON CORPORATION's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Thank you.,,BANK OF NEW YORK MELLON CORPORATION's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| simply to make sure she in fact received my property safely. I called a second time to try and reach her on the line but nothing again | 1 |
| State | Complaints |
|---|---|
| THE,TX,77084,,Consent provided,Web,2024-03-03,Closed with explanation,Yes,N/A,8464413 | 1 |
| Issue | Complaints |
|---|---|
| XXXXXXXX XXXX received was an email from XXXX XXXX stating that she would be out of the office and to email any correspondence to her colleague XXXX XXXX. I followed the request and reached out to XXXX and still no replies no responses no answers | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Thank you.,,BANK OF NEW YORK MELLON CORPORATION has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/2, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Thank you.,,BANK OF NEW YORK MELLON CORPORATION reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "simply to make sure she in fact received my property safely. I called a second time to try and reach her on the line but nothing again", and the single most common underlying issue is "XXXXXXXX XXXX received was an email from XXXX XXXX stating that she would be out of the office and to email any correspondence to her colleague XXXX XXXX. I followed the request and reached out to XXXX and still no replies no responses no answers".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Thank you.,,BANK OF NEW YORK MELLON CORPORATION: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Thank you.,,BANK OF NEW YORK MELLON CORPORATION has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Thank you.,,BANK OF NEW YORK MELLON CORPORATION has a 0% timely response rate to CFPB complaints.
The most common issue reported against Thank you.,,BANK OF NEW YORK MELLON CORPORATION is "XXXXXXXX XXXX received was an email from XXXX XXXX stating that she would be out of the office and to email any correspondence to her colleague XXXX XXXX. I followed the request and reached out to XXXX and still no replies no responses no answers" in the "simply to make sure she in fact received my property safely. I called a second time to try and reach her on the line but nothing again" product category.
Read our methodology — how this data is sourced, computed, and verified.