Total complaints
1
Filed since Bank
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows than what was originally submitted for the initial review. Our records indicate we used the average of XX/XX/XXXX and XX/XX/XXXX rental income to calculate the gross monthly income of {$5200.00}. Please understand that when considering rental income's complaint history from CFPB public records. 1 consumers have filed complaints since Bank. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Bank
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How than what was originally submitted for the initial review. Our records indicate we used the average of XX/XX/XXXX and XX/XX/XXXX rental income to calculate the gross monthly income of {$5200.00}. Please understand that when considering rental income's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| we seek to reduce the monthly mortgage payment to equal a target payment that is a specified percentage of your gross monthly income through a series of steps that include evaluation of the impact of eliminating interest and amortization on a portion of the principal balance of your loan by forbearance of this portion ( subject to the requirement that it does not exceed a specified percentage of the amount of your loan. Because your gross monthly income of {$520000.00} is so low relative to the outstanding amount of your loan | 1 |
| State | Complaints |
|---|---|
| there is a vacancy factor of 75 percent and debt services ( i.e. outstanding mortgage on a rental property ) that are accounted for. The enclosed letter dated XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| Bank of America Resolution Specialist | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
than what was originally submitted for the initial review. Our records indicate we used the average of XX/XX/XXXX and XX/XX/XXXX rental income to calculate the gross monthly income of {$5200.00}. Please understand that when considering rental income has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Bank, and the most recent logged activity is Bank of Am, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, than what was originally submitted for the initial review. Our records indicate we used the average of XX/XX/XXXX and XX/XX/XXXX rental income to calculate the gross monthly income of {$5200.00}. Please understand that when considering rental income reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we seek to reduce the monthly mortgage payment to equal a target payment that is a specified percentage of your gross monthly income through a series of steps that include evaluation of the impact of eliminating interest and amortization on a portion of the principal balance of your loan by forbearance of this portion ( subject to the requirement that it does not exceed a specified percentage of the amount of your loan. Because your gross monthly income of {$520000.00} is so low relative to the outstanding amount of your loan", and the single most common underlying issue is "Bank of America Resolution Specialist".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating than what was originally submitted for the initial review. Our records indicate we used the average of XX/XX/XXXX and XX/XX/XXXX rental income to calculate the gross monthly income of {$5200.00}. Please understand that when considering rental income: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
than what was originally submitted for the initial review. Our records indicate we used the average of XX/XX/XXXX and XX/XX/XXXX rental income to calculate the gross monthly income of {$5200.00}. Please understand that when considering rental income has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
than what was originally submitted for the initial review. Our records indicate we used the average of XX/XX/XXXX and XX/XX/XXXX rental income to calculate the gross monthly income of {$5200.00}. Please understand that when considering rental income has a 0% timely response rate to CFPB complaints.
The most common issue reported against than what was originally submitted for the initial review. Our records indicate we used the average of XX/XX/XXXX and XX/XX/XXXX rental income to calculate the gross monthly income of {$5200.00}. Please understand that when considering rental income is "Bank of America Resolution Specialist" in the "we seek to reduce the monthly mortgage payment to equal a target payment that is a specified percentage of your gross monthly income through a series of steps that include evaluation of the impact of eliminating interest and amortization on a portion of the principal balance of your loan by forbearance of this portion ( subject to the requirement that it does not exceed a specified percentage of the amount of your loan. Because your gross monthly income of {$520000.00} is so low relative to the outstanding amount of your loan" product category.
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