2026 data Public-data reference. official source

th e APR for balance transfers ) is 25.99 % and the APR for cash advances is 27.90 %. These APRs will vary with the market based on the Prime Rate. The Minimum Interest Charge is {$2.00}. The cash advance fee is 5 % of each transaction ; minimum {$5.00}. For the Sears Mastercard

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows th e APR for balance transfers ) is 25.99 % and the APR for cash advances is 27.90 %. These APRs will vary with the market based on the Prime Rate. The Minimum Interest Charge is {$2.00}. The cash advance fee is 5 % of each transaction ; minimum {$5.00}. For the Sears Mastercard's complaint history from CFPB public records. 1 consumers have filed complaints since 1 Su. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
1 Su
Since

Total complaints

1

Filed since 1 Su

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

th e APR for balance transfers ) is 25.99 % and the APR for cash advances is 27.90 %. These APRs will vary with the market based on the Prime Rate. The Minimum Interest Charge is {$2.00}. The cash advance fee is 5 % of each transaction ; minimum {$5.00}. For the Sears Mastercard complaint mix by product

Total complaints: 1

th e APR for balance transfers ) is 25.99 % and the APR for cash advances is 27.90 %. These APRs will vary with the market based on the Prime Rate. The Minimum Interest Charge is {$2.00}. The cash advance fee is 5 % of each transaction ; minimum {$5.00}. For the Sears Mastercard complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). or visit: 1 complaints (100.0%), resolution 0.0% or visit 100.0%
  • or visit 1 100.0% 0% relief

How th e APR for balance transfers ) is 25.99 % and the APR for cash advances is 27.90 %. These APRs will vary with the market based on the Prime Rate. The Minimum Interest Charge is {$2.00}. The cash advance fee is 5 % of each transaction ; minimum {$5.00}. For the Sears Mastercard's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
or visit sears.com/credit . Exclude s Sears Commercial One Accounts and Sears Home Improvement Account valid on installed sales only. Offers are subject to changes without notice. +Sears Mastercard New Account : As of XXXX / XXXX / XXXX 1

Top States

State Complaints
the balance transfer fee is 5 % of each transaction 1

Top Issues

Issue Complaints
and the APR for cash advances is 27.90 %. These APRs will vary with the market based on the Prime Rate. The Minimum Interest Charge is {$2.00}. The cash advance fee is 5 % of each transaction ; minimum {$5.00}. The balance transfer fee is 5 % of each trans action 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About th e APR for balance transfers ) is 25.99 % and the APR for cash advances is 27.90 %. These APRs will vary with the market based on the Prime Rate. The Minimum Interest Charge is {$2.00}. The cash advance fee is 5 % of each transaction ; minimum {$5.00}. For the Sears Mastercard

th e APR for balance transfers ) is 25.99 % and the APR for cash advances is 27.90 %. These APRs will vary with the market based on the Prime Rate. The Minimum Interest Charge is {$2.00}. The cash advance fee is 5 % of each transaction ; minimum {$5.00}. For the Sears Mastercard has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 1 Su, and the most recent logged activity is 1 Subject , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, th e APR for balance transfers ) is 25.99 % and the APR for cash advances is 27.90 %. These APRs will vary with the market based on the Prime Rate. The Minimum Interest Charge is {$2.00}. The cash advance fee is 5 % of each transaction ; minimum {$5.00}. For the Sears Mastercard reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "or visit sears.com/credit . Exclude s Sears Commercial One Accounts and Sears Home Improvement Account valid on installed sales only. Offers are subject to changes without notice. +Sears Mastercard New Account : As of XXXX / XXXX / XXXX", and the single most common underlying issue is "and the APR for cash advances is 27.90 %. These APRs will vary with the market based on the Prime Rate. The Minimum Interest Charge is {$2.00}. The cash advance fee is 5 % of each transaction ; minimum {$5.00}. The balance transfer fee is 5 % of each trans action".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating th e APR for balance transfers ) is 25.99 % and the APR for cash advances is 27.90 %. These APRs will vary with the market based on the Prime Rate. The Minimum Interest Charge is {$2.00}. The cash advance fee is 5 % of each transaction ; minimum {$5.00}. For the Sears Mastercard: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does th e APR for balance transfers ) is 25.99 % and the APR for cash advances is 27.90 %. These APRs will vary with the market based on the Prime Rate. The Minimum Interest Charge is {$2.00}. The cash advance fee is 5 % of each transaction ; minimum {$5.00}. For the Sears Mastercard have?

th e APR for balance transfers ) is 25.99 % and the APR for cash advances is 27.90 %. These APRs will vary with the market based on the Prime Rate. The Minimum Interest Charge is {$2.00}. The cash advance fee is 5 % of each transaction ; minimum {$5.00}. For the Sears Mastercard has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does th e APR for balance transfers ) is 25.99 % and the APR for cash advances is 27.90 %. These APRs will vary with the market based on the Prime Rate. The Minimum Interest Charge is {$2.00}. The cash advance fee is 5 % of each transaction ; minimum {$5.00}. For the Sears Mastercard respond to complaints on time?

th e APR for balance transfers ) is 25.99 % and the APR for cash advances is 27.90 %. These APRs will vary with the market based on the Prime Rate. The Minimum Interest Charge is {$2.00}. The cash advance fee is 5 % of each transaction ; minimum {$5.00}. For the Sears Mastercard has a 0% timely response rate to CFPB complaints.

What is the most common complaint about th e APR for balance transfers ) is 25.99 % and the APR for cash advances is 27.90 %. These APRs will vary with the market based on the Prime Rate. The Minimum Interest Charge is {$2.00}. The cash advance fee is 5 % of each transaction ; minimum {$5.00}. For the Sears Mastercard?

The most common issue reported against th e APR for balance transfers ) is 25.99 % and the APR for cash advances is 27.90 %. These APRs will vary with the market based on the Prime Rate. The Minimum Interest Charge is {$2.00}. The cash advance fee is 5 % of each transaction ; minimum {$5.00}. For the Sears Mastercard is "and the APR for cash advances is 27.90 %. These APRs will vary with the market based on the Prime Rate. The Minimum Interest Charge is {$2.00}. The cash advance fee is 5 % of each transaction ; minimum {$5.00}. The balance transfer fee is 5 % of each trans action" in the "or visit sears.com/credit . Exclude s Sears Commercial One Accounts and Sears Home Improvement Account valid on installed sales only. Offers are subject to changes without notice. +Sears Mastercard New Account : As of XXXX / XXXX / XXXX" product category.

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