Total complaints
6
Filed since As a
2026 data Public-data reference. official source
texts
6 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
6 consumer complaints filed with the CFPB
This profile shows texts's complaint history from CFPB public records. 6 consumers have filed complaints since As a. The company has a 0% timely response rate and has provided relief in 0% of cases.
6
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
6
States Active
As a
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
texts complaint mix by product
- XXXX admitted 1 16.7% – 0% relief
- liens 1 16.7% – 0% relief
- I attempted 1 16.7% – 0% relief
- CSI admitted 1 16.7% – 0% relief
- they have 1 16.7% – 0% relief
- I have 1 16.7% – 0% relief
How texts's 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| XXXX admitted receiving the account on XX/XX/year> | 1 |
| liens | 1 |
| I attempted to pay my utilities as usual via my renter portal. However | 1 |
| CSI admitted receiving the account on XX/XX/year> | 1 |
| they have not sent it. Ive asked for debt statements | 1 |
| I have relied on the platform to send and receive money through my bank account. However | 1 |
Top States
| State | Complaints |
|---|---|
| and letters. However : This is NOT compliance with FDCPA 1692g ( b ) : Federal law requires the debt collector ( XXXX ) to obtain verification from the creditor and mail it to the consumer before resuming collection. Merely forwarding my request abdicates their XXXX XXXX a lazy dodge that leaves consumers unprotected. Courts and CFPB guidance confirm collectors can't just pass the buck ; they must actively verify and provide the information ( e.g. | 1 |
| disabling the vehicle | 1 |
| or in-app alerts notifying me of this. | 1 |
| and letters. However : This is NOT compliance with FDCPA 1692g ( b ) : Federal law requires the debt collector ( CSI ) to obtain verification from the creditor and mail it to the consumer before resuming collection. Merely forwarding my request abdicates their dutyit 's a lazy dodge that leaves consumers unprotected. Courts and CFPB guidance confirm collectors can't just pass the buck ; they must actively verify and provide the information ( e.g. | 1 |
| voicemails. They called at inconvenient times and cause grave stress on all of us! My fianc is XXXX and had to witness this theft and was put under even more stress which caused me to be annoyed and stressed and also is harmful to the XXXX! ALLY do not possess the ORIGINAL wet ink signature contract and only possesses copies if that | 1 |
| and phone calls | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| placed my account in cease and desist '' status | 2 |
| account number | 1 |
| we could not process your rent payment of {$380.00} because your account is currently delinquent. Please pay your outstanding balance | 1 |
| who is not a co owner to the vehicle has been threatened to be sued which is against FDCPA. ALLY has harassed my family friends | 1 |
| I have received repeated notifications from monitoring services that my personal information was found on the dark web | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About texts
texts has accumulated 6 consumer complaints in the CFPB public database, with filings active across 6 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to As a, and the most recent logged activity is XXXX 's CF, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, texts reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX admitted receiving the account on XX/XX/year>", and the single most common underlying issue is "placed my account in cease and desist '' status".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating texts: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does texts have?
texts has received 6 consumer complaints filed with the Consumer Financial Protection Bureau.
Does texts respond to complaints on time?
texts has a 0% timely response rate to CFPB complaints.
What is the most common complaint about texts?
The most common issue reported against texts is "placed my account in cease and desist '' status" in the "XXXX admitted receiving the account on XX/XX/year>" product category.
Read our methodology — how this data is sourced, computed, and verified.
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