Total complaints
9
Filed since Ceas
2026 data Public-data reference. official source
text messages
9 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
9 consumer complaints filed with the CFPB
This profile shows text messages's complaint history from CFPB public records. 9 consumers have filed complaints since Ceas. The company has a 0% timely response rate and has provided relief in 0% of cases.
9
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
7
States Active
Ceas
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
text messages complaint mix by product
- causing consumer 1 14.3% – 0% relief
- phone number 1 14.3% – 0% relief
- once a 1 14.3% – 0% relief
- causing consumer 1 14.3% – 0% relief
- all interest 1 14.3% – 0% relief
- as it 1 14.3% – 0% relief
- I demand 1 14.3% – 0% relief
How text messages's 9 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| causing consumer harm. XX/XX/XXXX Subject : Cease and Desist All Communication Account # [ Account Number | 1 |
| phone number spoofing | 1 |
| once a consumer notifies a debt collector in writing that they wish the collector to cease further communication | 1 |
| causing consumer harm. XX/XX/XXXXXXXX Subject : Cease and Desist All Communication Account # [ Account Number | 1 |
| all interest | 1 |
| as it XXXX constitute wire fraud under XXXX XXXX. XXXX. XX/XX/XXXX Subject : Cease and Desist All Communication Account # [ Account Number | 1 |
| I demand that you and any agents | 1 |
| in writing | 1 |
| 15 U.S.C. 1692c ( c ) | 1 |
Top States
| State | Complaints |
|---|---|
| letters | 3 |
| payment receipts | 1 |
| and any other contact. | 1 |
| emails | 1 |
| or emails | 1 |
| social media contacts to me or any third parties | 1 |
| mailed correspondence | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Under the authority of the Fair Credit Reporting Act ( FCRA ) ( 15 U.S.C. 1681 ) and the Fair Debt Collection Practices Act ( FDCPA ) ( 15 U.S.C. 1692 ) | 2 |
| false legal threats | 1 |
| you are hereby directed to immediately stop all forms of communication with me | 1 |
| payments made | 1 |
| Under the authority of the Fair Credit Reporting Act ( FCRA ) ( XXXX U.S.C. XXXX ) and the Fair Debt Collection Practices Act ( FDCPA ) ( XXXX XXXX. XXXX ) | 1 |
| or assigns of Apelles | 1 |
| emails | 1 |
| but is not limited to | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About text messages
text messages has accumulated 9 consumer complaints in the CFPB public database, with filings active across 7 U.S. states. Of those submissions, 7 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Ceas, and the most recent logged activity is Under the , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, text messages reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "causing consumer harm. XX/XX/XXXX Subject : Cease and Desist All Communication Account # [ Account Number", and the single most common underlying issue is "Under the authority of the Fair Credit Reporting Act ( FCRA ) ( 15 U.S.C. 1681 ) and the Fair Debt Collection Practices Act ( FDCPA ) ( 15 U.S.C. 1692 )".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating text messages: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does text messages have?
text messages has received 9 consumer complaints filed with the Consumer Financial Protection Bureau.
Does text messages respond to complaints on time?
text messages has a 0% timely response rate to CFPB complaints.
What is the most common complaint about text messages?
The most common issue reported against text messages is "Under the authority of the Fair Credit Reporting Act ( FCRA ) ( 15 U.S.C. 1681 ) and the Fair Debt Collection Practices Act ( FDCPA ) ( 15 U.S.C. 1692 )" in the "causing consumer harm. XX/XX/XXXX Subject : Cease and Desist All Communication Account # [ Account Number" product category.
Read our methodology — how this data is sourced, computed, and verified.
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