Total complaints
5
Filed since Addi
2026 data Public-data reference. official source
text message
5 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
5 consumer complaints filed with the CFPB
This profile shows text message's complaint history from CFPB public records. 5 consumers have filed complaints since Addi. The company has a 0% timely response rate and has provided relief in 0% of cases.
5
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
3
States Active
Addi
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
text message complaint mix by product
- and this 1 20.0% – 0% relief
- interrupted me 1 20.0% – 0% relief
- XXXX XXXX 1 20.0% – 0% relief
- when US 1 20.0% – 0% relief
- their original 1 20.0% – 0% relief
How text message's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| and this is the crux of this complaint. GreenSky | 1 |
| interrupted me during our conversation | 1 |
| XXXX XXXX | 1 |
| when US Bank had questions on a credit card payment I made ( money I paid the bank on my account ) | 1 |
| their original request | 1 |
Top States
| State | Complaints |
|---|---|
| 3 | |
| or phone call. This practice is one that most banks are good at except that Barclays do not seem to care about clients and customer service agents like XXXX are allowed to be verbally and mentally abusive. | 1 |
| or email | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| in my opinion | 1 |
| in retaliation | 1 |
| I had to interrupt patient care to call American Express in order to find out what was happening with my business credit card. When I spoke with the customer service supervisor in the fraud department | 1 |
| wondering why it kept getting declined. It took me multiple phone calls and hour long hold times to finally learn that the bank had suspended my credit card | 1 |
| a copy of the accident report turned in to my employer | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About text message
text message has accumulated 5 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Addi, and the most recent logged activity is On the oth, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, text message reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and this is the crux of this complaint. GreenSky", and the single most common underlying issue is "in my opinion".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating text message: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does text message have?
text message has received 5 consumer complaints filed with the Consumer Financial Protection Bureau.
Does text message respond to complaints on time?
text message has a 0% timely response rate to CFPB complaints.
What is the most common complaint about text message?
The most common issue reported against text message is "in my opinion" in the "and this is the crux of this complaint. GreenSky" product category.
Read our methodology — how this data is sourced, computed, and verified.
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