Total complaints
11
Filed since Curr
2026 data Public-data reference. official source
text
11 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
11 consumer complaints filed with the CFPB
This profile shows text's complaint history from CFPB public records. 11 consumers have filed complaints since Curr. The company has a 0% timely response rate and has provided relief in 0% of cases.
11
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
10
States Active
Curr
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
text complaint mix by product
- where personsal 1 14.3% – 0% relief
- National Association 1 14.3% – 0% relief
- my secured 1 14.3% – 0% relief
- credit history 1 14.3% – 0% relief
- my family 1 14.3% – 0% relief
- I transferred 1 14.3% – 0% relief
- but I 1 14.3% – 0% relief
How text's 11 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| where personsal files are stolen from victims | 1 |
| National Association to cease collection and reporting of the alleged debt while efforts are made to obtain Proof of Claim. I also instructed Fifth Third Bank | 1 |
| my secured credit card was closed without any prior notification. Concurrently | 1 |
| credit history '' | 1 |
| my family members | 1 |
| I transferred {$7500.00} from my XXXX account to my Citibank savings account | 1 |
| but I can get it Im certain. So if you can be patient I will have the required photo documentation of each issue as quickly as I am able to get it. Please continue with anything you can with this lawsuit Im requesting to be a part of. I know for sure I have a great case after reading about everything the lawsuit entails. Almost every issue applies to me and the use of the card. I also once lost a card and had to request a new one. Once I received and activated it I checked my balance in the app and {$16.00} was unaccounted for so I called customer service who told me there was a {$16.00} fee accessed from my available balance to send a new card. To me thats an outrageous fee to send an extremely lightweight object-the card- and XXXX pages other than the page the card was stuck to-especially since it was sent in a regular | 1 |
| even referring to the scenario and a highly unusual circumstance. The representative advised that | 1 |
| including | 1 |
| 1666B | 1 |
| but the TV was to be delivered and set up by the XXXX XXXX. XXXX was scheduled for XX/XX/XXXX. Best Buy XXXX XXXX arrived and tried to install the TV | 1 |
Top States
| State | Complaints |
|---|---|
| 2 | |
| LETTER OR CALL. | 1 |
| and sent detrimental information to major credit reporting agencies against my instruction | 1 |
| or phone call | 1 |
| or USPS. Of note : ALL of my prior payments were made prior to the due date | 1 |
| or otherwiseis unwarranted | 1 |
| or email. | 1 |
| or other communication of any kind from VyStar regarding this issue. | 1 |
| or phone that the loans had become delinquent. As a result | 1 |
| and cell phone calls. Every time I call | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| where complaints made before foreclosure are ignored | 1 |
| the recorded delivery of the notice | 1 |
| which prevented me from paying bills | 1 |
| and # of payments '' were factors related to the delay | 1 |
| and any third parties concerning the alleged debt referenced as Account Number : XXXX XXXX. I dispute the validity of this alleged debt in its entirety. You have failed to provide verifiable proof that I am legally obligated to pay it | 1 |
| the very next day | 1 |
| but also caused more travel | 1 |
| I would receive a call back from a supervisor later that day or on the following day. I explicitly asked the representative if I would actually get a call back since I have had instances with other companies ( particularly XXXX XXXX and XXXX XXXX ) in the past that promised callbacks and never followed through. I was strongly assured by the representative that I would get a call back and that she was additionally putting an event on her calendar to follow-up and make sure that I received a call back. As of todays date | 1 |
| ( 1 ) You have returned | 1 |
| placed in forbearance | 1 |
| and they said yes. When I arrived at the store | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About text
text has accumulated 11 consumer complaints in the CFPB public database, with filings active across 10 U.S. states. Of those submissions, 9 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Curr, and the most recent logged activity is am filing , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, text reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "where personsal files are stolen from victims", and the single most common underlying issue is "where complaints made before foreclosure are ignored".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating text: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does text have?
text has received 11 consumer complaints filed with the Consumer Financial Protection Bureau.
Does text respond to complaints on time?
text has a 0% timely response rate to CFPB complaints.
What is the most common complaint about text?
The most common issue reported against text is "where complaints made before foreclosure are ignored" in the "where personsal files are stolen from victims" product category.
Read our methodology — how this data is sourced, computed, and verified.
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