Total complaints
1
Filed since This
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows terrible care and experience's complaint history from CFPB public records. 1 consumers have filed complaints since This. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since This
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How terrible care and experience's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| some nurses at a glance looked at my XXXX on my forehead and took me to a chair in the hallway. Not a private room or a clinical room to at least clean me up | 1 |
| State | Complaints |
|---|---|
| the service they provided & long wait doesnt add up to {$12000.00}. I would like to see an actual itemized receipt/breakdown of what they are charging for. Also | 1 |
| Issue | Complaints |
|---|---|
| but instead I sat there for 4 hours waiting to XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX at the bare minimum. At this point | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
terrible care and experience has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to This, and the most recent logged activity is This medic, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, terrible care and experience reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "some nurses at a glance looked at my XXXX on my forehead and took me to a chair in the hallway. Not a private room or a clinical room to at least clean me up", and the single most common underlying issue is "but instead I sat there for 4 hours waiting to XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX at the bare minimum. At this point".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating terrible care and experience: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
terrible care and experience has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
terrible care and experience has a 0% timely response rate to CFPB complaints.
The most common issue reported against terrible care and experience is "but instead I sat there for 4 hours waiting to XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX at the bare minimum. At this point" in the "some nurses at a glance looked at my XXXX on my forehead and took me to a chair in the hallway. Not a private room or a clinical room to at least clean me up" product category.
Read our methodology — how this data is sourced, computed, and verified.