Total complaints
1
Filed since I ph
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows terms would be similar to my last loan. I think we had to make two trips back to TitleMax to complete all the paperwork and pick up the check! HOWEVER! LATER ON I WAS LEAD TO BELIEVE THAT I NEEDED TO SIGN AN ADDITIONAL FORM ONLINE! I DID THAT! WHAT I DID NOT REALIZE WAS THE TERMS WERE NOT THE SAME AS THE LOAN IN XXXX!!! EVEN THOUGH THE AGENT WHO WAS WORKING WITH ME ASSURED ME THEY WOULD BE!!!'s complaint history from CFPB public records. 1 consumers have filed complaints since I ph. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I ph
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How terms would be similar to my last loan. I think we had to make two trips back to TitleMax to complete all the paperwork and pick up the check! HOWEVER! LATER ON I WAS LEAD TO BELIEVE THAT I NEEDED TO SIGN AN ADDITIONAL FORM ONLINE! I DID THAT! WHAT I DID NOT REALIZE WAS THE TERMS WERE NOT THE SAME AS THE LOAN IN XXXX!!! EVEN THOUGH THE AGENT WHO WAS WORKING WITH ME ASSURED ME THEY WOULD BE!!!'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| which turned out to be located across the state line in XXXX XXXX | 1 |
| Issue | Complaints |
|---|---|
| everything SEEMED to go fairly smoothly! I explained several times that I successfully borrowed from their company while living in XXXX AND that I WANTED THE SAME TYPE OF LOAN | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
terms would be similar to my last loan. I think we had to make two trips back to TitleMax to complete all the paperwork and pick up the check! HOWEVER! LATER ON I WAS LEAD TO BELIEVE THAT I NEEDED TO SIGN AN ADDITIONAL FORM ONLINE! I DID THAT! WHAT I DID NOT REALIZE WAS THE TERMS WERE NOT THE SAME AS THE LOAN IN XXXX!!! EVEN THOUGH THE AGENT WHO WAS WORKING WITH ME ASSURED ME THEY WOULD BE!!! has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ph, and the most recent logged activity is I phoned t, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, terms would be similar to my last loan. I think we had to make two trips back to TitleMax to complete all the paperwork and pick up the check! HOWEVER! LATER ON I WAS LEAD TO BELIEVE THAT I NEEDED TO SIGN AN ADDITIONAL FORM ONLINE! I DID THAT! WHAT I DID NOT REALIZE WAS THE TERMS WERE NOT THE SAME AS THE LOAN IN XXXX!!! EVEN THOUGH THE AGENT WHO WAS WORKING WITH ME ASSURED ME THEY WOULD BE!!! reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "which turned out to be located across the state line in XXXX XXXX", and the single most common underlying issue is "everything SEEMED to go fairly smoothly! I explained several times that I successfully borrowed from their company while living in XXXX AND that I WANTED THE SAME TYPE OF LOAN".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating terms would be similar to my last loan. I think we had to make two trips back to TitleMax to complete all the paperwork and pick up the check! HOWEVER! LATER ON I WAS LEAD TO BELIEVE THAT I NEEDED TO SIGN AN ADDITIONAL FORM ONLINE! I DID THAT! WHAT I DID NOT REALIZE WAS THE TERMS WERE NOT THE SAME AS THE LOAN IN XXXX!!! EVEN THOUGH THE AGENT WHO WAS WORKING WITH ME ASSURED ME THEY WOULD BE!!!: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
terms would be similar to my last loan. I think we had to make two trips back to TitleMax to complete all the paperwork and pick up the check! HOWEVER! LATER ON I WAS LEAD TO BELIEVE THAT I NEEDED TO SIGN AN ADDITIONAL FORM ONLINE! I DID THAT! WHAT I DID NOT REALIZE WAS THE TERMS WERE NOT THE SAME AS THE LOAN IN XXXX!!! EVEN THOUGH THE AGENT WHO WAS WORKING WITH ME ASSURED ME THEY WOULD BE!!! has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
terms would be similar to my last loan. I think we had to make two trips back to TitleMax to complete all the paperwork and pick up the check! HOWEVER! LATER ON I WAS LEAD TO BELIEVE THAT I NEEDED TO SIGN AN ADDITIONAL FORM ONLINE! I DID THAT! WHAT I DID NOT REALIZE WAS THE TERMS WERE NOT THE SAME AS THE LOAN IN XXXX!!! EVEN THOUGH THE AGENT WHO WAS WORKING WITH ME ASSURED ME THEY WOULD BE!!! has a 0% timely response rate to CFPB complaints.
The most common issue reported against terms would be similar to my last loan. I think we had to make two trips back to TitleMax to complete all the paperwork and pick up the check! HOWEVER! LATER ON I WAS LEAD TO BELIEVE THAT I NEEDED TO SIGN AN ADDITIONAL FORM ONLINE! I DID THAT! WHAT I DID NOT REALIZE WAS THE TERMS WERE NOT THE SAME AS THE LOAN IN XXXX!!! EVEN THOUGH THE AGENT WHO WAS WORKING WITH ME ASSURED ME THEY WOULD BE!!! is "everything SEEMED to go fairly smoothly! I explained several times that I successfully borrowed from their company while living in XXXX AND that I WANTED THE SAME TYPE OF LOAN" in the "which turned out to be located across the state line in XXXX XXXX" product category.
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