Total complaints
2
Filed since Afte
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows term's complaint history from CFPB public records. 2 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Afte
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How term's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I called back today and wanted to check on my request. After five failed attempts to reach a live person to speak with | 1 |
| we called back later that day | 1 |
| State | Complaints |
|---|---|
| rate | 1 |
| and interest rate ) were met with Im sorry Im unable to help you. Over and over and over. | 1 |
| Issue | Complaints |
|---|---|
| stating that he was attempting to escalate my compliant. After minutes of being on hold | 1 |
| and to change the phone number to one that would work for text verifications. She also indicated that the CD had matured and been renewed. Despite offering a 1-year CD at 4.75 % | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
term has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is Still unab, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, term reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called back today and wanted to check on my request. After five failed attempts to reach a live person to speak with", and the single most common underlying issue is "stating that he was attempting to escalate my compliant. After minutes of being on hold".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating term: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
term has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
term has a 0% timely response rate to CFPB complaints.
The most common issue reported against term is "stating that he was attempting to escalate my compliant. After minutes of being on hold" in the "I called back today and wanted to check on my request. After five failed attempts to reach a live person to speak with" product category.
Read our methodology — how this data is sourced, computed, and verified.