Total complaints
1
Filed since Upse
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Tennessee on the days in question. Therefore's complaint history from CFPB public records. 1 consumers have filed complaints since Upse. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Upse
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Tennessee on the days in question. Therefore's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I called the Claims Assistance Center and spoke with several people | 1 |
| State | Complaints |
|---|---|
| my debit card must have been duplicated. The investigator said that was not possible due to the chip technology in the card. My dad asked him if there was video footage | 1 |
| Issue | Complaints |
|---|---|
| so they transferred me to an investigator. Because I had been on the phone for 45 minutes and had to take my friend to the airport | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Tennessee on the days in question. Therefore has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Upse, and the most recent logged activity is Upset, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Tennessee on the days in question. Therefore reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called the Claims Assistance Center and spoke with several people", and the single most common underlying issue is "so they transferred me to an investigator. Because I had been on the phone for 45 minutes and had to take my friend to the airport".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Tennessee on the days in question. Therefore: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Tennessee on the days in question. Therefore has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Tennessee on the days in question. Therefore has a 0% timely response rate to CFPB complaints.
The most common issue reported against Tennessee on the days in question. Therefore is "so they transferred me to an investigator. Because I had been on the phone for 45 minutes and had to take my friend to the airport" in the "I called the Claims Assistance Center and spoke with several people" product category.
Read our methodology — how this data is sourced, computed, and verified.