Total complaints
1
Filed since We h
2026 data Public-data reference. official source
telling us that the second XXXX biweekly payment was late and we needed to correct this by XXXX XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows telling us that the second XXXX biweekly payment was late and we needed to correct this by XXXX XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since We h. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
We h
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
telling us that the second XXXX biweekly payment was late and we needed to correct this by XXXX XXXX complaint mix by product
- we were 1 100.0% – 0% relief
How telling us that the second XXXX biweekly payment was late and we needed to correct this by XXXX XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| we were given sincere apologies | 1 |
Top States
| State | Complaints |
|---|---|
| which they wrote that we could do by using their automated systems. We tried their website. We tried their phone system. None of their system allow one to make a biweekly ( half the normal amount due ) payment. We eventually reached one of their agents on XXXX XXXX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| they processed yet another payment for the other customers mortgage on XXXX XXXX. By now | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About telling us that the second XXXX biweekly payment was late and we needed to correct this by XXXX XXXX
telling us that the second XXXX biweekly payment was late and we needed to correct this by XXXX XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to We h, and the most recent logged activity is We heard n, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, telling us that the second XXXX biweekly payment was late and we needed to correct this by XXXX XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we were given sincere apologies", and the single most common underlying issue is "they processed yet another payment for the other customers mortgage on XXXX XXXX. By now".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating telling us that the second XXXX biweekly payment was late and we needed to correct this by XXXX XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does telling us that the second XXXX biweekly payment was late and we needed to correct this by XXXX XXXX have?
telling us that the second XXXX biweekly payment was late and we needed to correct this by XXXX XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does telling us that the second XXXX biweekly payment was late and we needed to correct this by XXXX XXXX respond to complaints on time?
telling us that the second XXXX biweekly payment was late and we needed to correct this by XXXX XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about telling us that the second XXXX biweekly payment was late and we needed to correct this by XXXX XXXX?
The most common issue reported against telling us that the second XXXX biweekly payment was late and we needed to correct this by XXXX XXXX is "they processed yet another payment for the other customers mortgage on XXXX XXXX. By now" in the "we were given sincere apologies" product category.
Read our methodology — how this data is sourced, computed, and verified.
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