Total complaints
1
Filed since Whil
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows telling them that consolidation will reset the payment history. This kind of misinformation is pervasive's complaint history from CFPB public records. 1 consumers have filed complaints since Whil. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Whil
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How telling them that consolidation will reset the payment history. This kind of misinformation is pervasive's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I am also frustrated because according to the guidance on the Department of Education website. PSLF borrowers have always gotten conflicting information from the DOE and its servicers | 1 |
| State | Complaints |
|---|---|
| and it confuses borrowers | 1 |
| Issue | Complaints |
|---|---|
| the DOE is recommending that borrowers consolidate old loans to get a higher payment count | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
telling them that consolidation will reset the payment history. This kind of misinformation is pervasive has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Whil, and the most recent logged activity is While I am, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, telling them that consolidation will reset the payment history. This kind of misinformation is pervasive reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I am also frustrated because according to the guidance on the Department of Education website. PSLF borrowers have always gotten conflicting information from the DOE and its servicers", and the single most common underlying issue is "the DOE is recommending that borrowers consolidate old loans to get a higher payment count".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating telling them that consolidation will reset the payment history. This kind of misinformation is pervasive: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
telling them that consolidation will reset the payment history. This kind of misinformation is pervasive has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
telling them that consolidation will reset the payment history. This kind of misinformation is pervasive has a 0% timely response rate to CFPB complaints.
The most common issue reported against telling them that consolidation will reset the payment history. This kind of misinformation is pervasive is "the DOE is recommending that borrowers consolidate old loans to get a higher payment count" in the "I am also frustrated because according to the guidance on the Department of Education website. PSLF borrowers have always gotten conflicting information from the DOE and its servicers" product category.
Read our methodology — how this data is sourced, computed, and verified.