Total complaints
1
Filed since This
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows TD is assuming the payment wasnt sent on time when I have proven it was.'s complaint history from CFPB public records. 1 consumers have filed complaints since This. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since This
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How TD is assuming the payment wasnt sent on time when I have proven it was.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I discovered that TD posted my XXXX payment one day late | 1 |
| Issue | Complaints |
|---|---|
| I called TDs customer service and spoke with three representatives on the phone over 90 minutes on XX/XX/2021 ( no one seemed to know what to do ) and explained that in over 20 years and hundreds of payments from XXXX XXXX XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
TD is assuming the payment wasnt sent on time when I have proven it was. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to This, and the most recent logged activity is This TD a, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, TD is assuming the payment wasnt sent on time when I have proven it was. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I discovered that TD posted my XXXX payment one day late", and the single most common underlying issue is "I called TDs customer service and spoke with three representatives on the phone over 90 minutes on XX/XX/2021 ( no one seemed to know what to do ) and explained that in over 20 years and hundreds of payments from XXXX XXXX XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating TD is assuming the payment wasnt sent on time when I have proven it was.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
TD is assuming the payment wasnt sent on time when I have proven it was. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
TD is assuming the payment wasnt sent on time when I have proven it was. has a 0% timely response rate to CFPB complaints.
The most common issue reported against TD is assuming the payment wasnt sent on time when I have proven it was. is "I called TDs customer service and spoke with three representatives on the phone over 90 minutes on XX/XX/2021 ( no one seemed to know what to do ) and explained that in over 20 years and hundreds of payments from XXXX XXXX XXXX XXXX" in the "I discovered that TD posted my XXXX payment one day late" product category.
Read our methodology — how this data is sourced, computed, and verified.